Papa Johns Pizza
$ • Pizza, Chicken Wings, Fast Food
Hours:
2108 N High St, Columbus
(614) 299-7272
About Papa John's
Customers' Favorites
Papa John's Reviews
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like they gave me chicken with no sauce
We ordered a pizza and paid for I️t online. The store decided to just not deliver the pizza and hung up on us several times when we called. Most unprofessional customer service I’ve ever encountered. Employees had no desire to deliver the pizza to us and talking bad about us I️n the background when we call. Confused how the company allows employees to work for them when they treat customers like this?
Ratings
Menu
Hours
| Monday | 9:30AM - 1AM |
| Tuesday | 9:30AM - 1AM |
| Wednesday | 9:30AM - 1AM |
| Thursday | 9:30AM - 1AM |
| Friday | 9:30AM - 2AM |
| Saturday | 9:30AM - 2AM |
| Sunday | 9:30AM - 1AM |
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Papa Johns Pizza is a restaurant that offers pizza with generally good toppings, but customers have experienced issues with the crust, which has sometimes been undercooked or torn. In one instance, a pizza crust was torn during baking, making it messy to eat, though the toppings were still good. The store often faces staffing challenges, frequently with only one employee working, which can affect service quality. The staff members are courteous and professional despite these difficulties, and they work quickly, sometimes visibly stressed. Customers appreciate their effort but feel that better scheduling and staffing based on sales volume could improve the overall experience. Some customers find the policy of asking for a tip on pick-up orders to be frustrating. Overall, while the staff is friendly and the food is decent, operational issues and occasional food quality problems have impacted customer satisfaction at this location.