Wendy's
$ • Fast FoodAbout Wendy's
Wendy's Reviews
76 ratings
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I put in a pick up order for two small Frosty and that is it. When I pulled up to the drive-through, I was greeted by a very rude “our system is down“. When I answer this with “I just have a pick up order“ they somehow were magically able to fulfill the order without me even telling them what was on it. I just Find it hard to believe your system can be down, but mobile orders still work perfectly fine. I think it’s pretty obvious this group of employees likes to lie...read full review
Did not receive all our food, food was cold, fries were not even half way through in the container, waited 10 minutes was told to pull up and asked for chili seasoning to go with the chili and the employee got an attitude, said thank you and they rolled their eyes. Terrible service terrible employees with terrible attitudes
To start, the place and employees were extremely unwelcomeing. It smelled terrible because as far as I could see they haven't cleaned in a while, there were flies everywhere. And the final thing that utterly disgusted me was that not a single employee was wearing gloves while preparing or bagging food. Its a shame considering how new that building is. We'll never be back.
Hours
| Monday | 7AM - 1AM |
| Tuesday | 7AM - 1AM |
| Wednesday | 7AM - 1AM |
| Thursday | 7AM - 1AM |
| Friday | 7AM - 1:30AM |
| Saturday | 8AM - 1:30AM |
| Sunday | 8AM - 1AM |
Wendy's offers a mixed experience for its customers. Many praise the friendly service at the drive-thru and the efficiency of the pickup window. One customer noted their order was perfect every time, highlighting the quick service and friendly staff. However, there was a negative encounter with a rude employee, which almost ruined a visit. Fortunately, another employee named Cierra provided excellent customer service by apologizing for the wait and ensuring the food was remade and refunded. While some employees deliver outstanding service, consistency seems to be an area for improvement at this location. Overall, the restaurant has potential, especially with the right staff attitude.