Customers` Favorites
Customers` Favorites
“Have had to eat here quite a bit the last several months for necessities sake. The more often we've gone, the nicer they have been! They know us by name, and are super quick to fix food mistakes (though for us they have been rare) kind management and in my opinion, the best McDonald's food in our area. Definitely recommend this one.“
Customers` Favorites
“Always pleasant and always good! Love that they are kid friendly and have plenty of spots to do school work or sit comfy with coffee and a notebook. Staff is efficient and kind, always!“
Customers` Favorites
“Absolutely the best Tea and Shakes! The staff is very knowledgeable about the products and super friendly!“
Customers` Favorites
“Great drinks and atmosphere“
“Great drinks and atmosphere“
“I’m really happy that Shelby finally has a Dunkin’. I enjoy their breakfast sandwiches, and their blueberry muffins are absolutely delicious they’re one of my favorite menu items.
The one area I believe could use some improvement is customer service and order accuracy. Taking a little extra time to ensure each order is complete and correct before handing it out could help improve the overall experience. I also think this would help reduce the long drive-thru lines and wait times that often occur when orders need to be corrected.
There have been several occasions where I’ve placed a mobile order and still had to wait 10–15 minutes in the drive-thru, even with only three cars ahead of me. I understand that everyone gets busy, especially during peak hours, but improving efficiency and communication would go a long way.
Overall, I’m glad Dunkin’ is part of our community, and I hope these areas continue to improve.“
Customers` Favorites
“great service when Matt or Audrey are working.“
Customers` Favorites
“It’s a wonderful place! Lots of friendly people!“
Customers` Favorites
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“Had it for the first time and it was delicious!!! And the staff was super friendly and helpful for my first time!“