“great coffee and service almost always! Coffee is inconsistent sometimes but employees are very nice and remake my order when needed with no hassle. The guy with the long blonde hair CARRIES this store And I just know my order is gonna be perfect when I hear his voice come through the speaker 😂❤“
“I wanted to take a moment to recognize an employee at this Dunkin’ for going above and beyond during our visit today.
My husband was really craving a cinnamon roll with the kind of icing that’s thick and oozy like Cinnabon. Unfortunately, the store only had coffee rolls, and they didn’t have the white icing we were looking for. I ordered a coffee roll and a Bismarck donut, thinking I could take the cream from the donut and put it on the coffee roll myself.
Instead, the employee put on a fresh pair of gloves, took the donut apart, and put the cream on the coffee roll for us. It was such a small gesture, but it was incredibly thoughtful and completely unexpected. He could have simply handed us our order, but instead he took the time to help us make exactly what my husband was hoping for.
Unfortunately, I didn’t think to get his name, but I hope the manager can identify him based on the time of our visit and this description. Young man with dark hair and impeccable customer service! We stopped by at almost 10am on 8/29.
Please let him know that his kindness and willingness to go the extra mile did not go unnoticed. We really appreciated it!
Employees who take the time to do little things like this are what make a customer remember a visit. He deserves to be recognized for his excellent service“
“Went in with no idea what kind of drink I wanted, just knew I wanted to try something with matcha since I never had before. The team member Sabrina was awesome with recommending a matcha drink and even customized it herself. I loved it!! She was very attentive and great customer service. All of the girls there have great personalities. Best sandwich is the sweet pepper bacon (extra bacon). Meant to add pics but drink and sammie are both gone. Definitely the best store in Dayton!“
“Always a cheery greeting when I order and then pickup. My little grandchildren love the ham and cheese croissant, cried when it left menu and we had a party when it returned. Great selection of donuts and great coffee, many choices, with reasonable prices. We start our day with Dunkin!“