“This is the best location, hands-down in Cincinnati. I don’t care if it’s a line of 30 people they will wait on and have you out of the line in less than 60 seconds… everyone is always pleasant, smiling & helpful. I would recommend this location to anyone.You tell the owner really cares about customers and really cares about his employees because it shows with the service. Thank you to all the workers for making my morning go fast and making sure I’m on time when I have to run quickly to get coffee and go to work.“
“Great customer service! The lady at the drive through was very nice and patient with my order today, 8/16/2025 at 9:45am. Not sure what her name was but she deserves a recognition from management. She literally made my day! I have Dunkin within a walking distance from where I live, it’s on State Route 22 across from Meijer, but the staff there is awfully rude and slow, so I refuse to go there anymore. I’d rather drive 3 miles and get a great service with good coffee here! Kiddos to the staff at this location!“
“Easter morning was hopping. Sunil was at the register and took my order as fast as I could give it. Quickest of the 3 dunkins near me. Killin it! Obviously the food takes patience as they have to prepare it unlike the coffee and donuts. But great experience overall. Order was 💯 correct also. I usually am missing something at other locations.“
“It's been a while since I've seen a food service operation run this effiently. My sandwich and latte were both excellent & I was pleased with the service & the environment. I see many negative reviews here, but my experience was very good. Someone is paying attention.“
“WOW! This location has transformed with tremendous improvements. The new General Manager has really made a difference.
The way she is able to handle a busy store with a diverse workforce that has the ability to take it even further.
Will recommend this location specifically.“
“It’s in a gas station so it’s very transient, however if you go there regularly the employees will begin to know you(and if you have a dog they always have a treat for them :) ). Line moves VERY fast in the am so don’t let the line scare you from pulling in…
Parking: Plenty of spots!
Kid-friendliness: No so kid friendly as it is very fast paced and go environment.
Wheelchair accessibility: Ground level with more than one entrance.“
“I ordered from this dunkin and quickly popped in to pick it up. The order was ready within 5 minutes and the food was great. Our drinks were made properly, no issue at all, and they were some of best dunkin drinks I've had. Despite how busy it was, good food and good service, I would recommend this place. There's also adequate parking in front of the whole place.“
“Sara and her team are absolutely top notch. They always are happy to greet me when I get there, they make sure that my online order is ready even if they are getting swamped. Customer focus is a priority for them and I visit this location at least 4 times a week for that reason.“
“This Dunkin' Donuts location was inside of a gas station/convenience store. The donuts and coffee I purchased were great! The best part, however, were the two employees that I encountered that provided excellent, superior customer service. This location was also exceptionally clean. I will definitely be back!“
“I don’t normally leave reviews, but I stop at a lot of Dunkin’s as I travel for work and they tend to blur together, but this location was the absolute best Dunkin I’ve ever visited. I stopped by 02/18 around 10ish and the entire staff was so sweet and fun. Amazing job to this store!“
“I have always been told Dunkin' was the best. This was my first time having it and I must say I am highly impressed with their coffee. Being a coffee fanatic it's not always easy to impress me but I have to admit Dunkin' lives up to the hype! Thank you Dunkin' crew!!“
“Don't sleep on these young people in customer service! Shya at this Dunkin Donuts, a young employee made my day, even though I forgot to stop at the speaker to place my order! She wasn't mad, she took my order with a smile! The coffee was nice and hot and always good! There are still young adults that know how to give excellent customer service! Thank you Shya.“
“I have not been to this location in a while, the drive thru line was very long. I saw they added a second order lane. So stayed. I was pleasantly surprised! The employees were friendly, the speed was excellent and the order was correct. Good experience“
“Let me tell you a fun story. A friend of mine worked at a job that was draining them. To get them through the week, they would drop by this dunkin' donuts and pick up a little treat. They started job hunting, and every time they had a lot of interviews or a potential job, they would bring in donuts for their coworkers. Their coworkers would ask what the occasion was. The friend always said that it was because they were about to quit. Turned out, they put in their 2 week notice. This particular location was a part of a wonderful routine. I've always had pleasant experiences. Good food. Quick service. It's a well ran location.“
“Brought my grandson here for a grandparent’s brunch I missed at his school! He insisted on me giving it five stars because it was magnificent and I had no problems doing so because it is! All of the staff was very friendly and I even had a chance to pay it forward to a nice senior citizen who was just out for a couple donuts and some milk!“
“Always come here before dropping my kids off at school I wish they'd bring back the cereal milk latte haha turkey sausage egg and cheese english muffin is always a go to for my kids. The line is always pretty fast. If u have the app and paying cash always scan your loyalty card in the app those points add up!“