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“I had an excellent experience at Papa John's thanks to Sully! From the moment I walked in, Sully provided outstanding customer service. He was friendly, professional, and made sure my order was handled quickly and accurately. It's not often you come across someone who goes above and beyond to make customers feel valued, but Sully definitely did. The pizza was great, and the exceptional service made the experience even better. Thank you, Sully, for making my visit such a positive one.“
“Go here pretty often and always have a good experience. There's a couple ladies there that I'm guessing are managers who are always nice and greet me with a smile. One in particular knows my order and always makes sure its right.“
Pizza • $
“Placed a pickup order from this location for the 1st time yesterday and unfortunately had a couple of hiccups with my order. In their defense, they were extremely busy but with the price of eating out nowadays, it can be very frustrating when things aren't correct. The Manager (Ryan) could see that I was frustrated and stepped in to make things right, to which he did! Would like to extend a huge thank you to Ryan for his professionalism in handling this situation! I will definitely order from this location again, just because of him!“
“Pizza is always amazing, love their garlic butter. I need the secret recipe.
The only problem I have is delivery in-house charges of 5.00 dollars. I'm already paying you for the pizza so I pay you again for your service. Then I feel like the driver gets ripped off so I tip him. That makes me average or more paying an extra 10 or so for the pizza. For no reason! I will not be ordering delivery anytime soon.“
“Almost always good. If you are picking up they have it ready and fresh quickly. If you order delivery you may get it delivered through a third party (DoorDash) in which case you may want to have your oven set on low while you’re waiting for it. :)“
“This is by far the best Papa John's location we've found in the Dayton area. Their breadsticks are so good, we can't order without them (while most locations consistently make them stale or flat), and their Shaqaroni pizza is PERFECT—even customized—at least 90% of the time. The other 5-10% is always sad, but at this location, it's an exception and they always correct it the next time. Most locations are hit or miss, at best. This location is literally the reason we order Papa John's.“
“I myself trying to give everyone the best customer service possible to all customers that comes to Papa Johns to receive a pizza of any kind. If you want to best service ever ask for RO and you will receive the best customer service ever in your life.“
“I want to give a huge thank you to Aiden at Papa John’s for helping save my child’s birthday party today.
I had placed a pizza order with Little Caesars a day in advance, but when I arrived at the scheduled pickup time, I was told they couldn’t make my order. I also never received a phone call ahead of time letting me know there was an issue. We were supposed to be eating in 30 minutes, so it was incredibly stressful and unexpected.
I rushed over to Papa John’s around 11:40AM hoping they could help, and Aiden immediately stepped in. He was so kind and understanding about the situation and got four pizzas made for us in about 20 minutes, which gave me just enough time to get back to the party before everyone was supposed to eat.
Even though I was clearly frustrated from the situation, Aiden stayed calm, polite, and compassionate the entire time. His customer service truly made a stressful situation so much better.
Thank you, Aiden, for going above and beyond and helping make sure my child’s birthday party still had food! I really appreciate you!“
“I've always liked Papa Johns pizza but there's never been one close enough to deliver or one that I really wanted to take the time to drive to. But since they've opened one on Gettysburg. I've been to this establishment several times. Pizza is always fresh whether I order in the evening or late at night. The employees I've interacted with are always polite and chill whether its a simple greeting or if I need help fixing an issue. The manager Kristen is very polite had an issue with something missing in my order and she took the time to listen and help resolve it.“