“I had an excellent experience at Papa John's thanks to Sully! From the moment I walked in, Sully provided outstanding customer service. He was friendly, professional, and made sure my order was handled quickly and accurately. It's not often you come across someone who goes above and beyond to make customers feel valued, but Sully definitely did. The pizza was great, and the exceptional service made the experience even better. Thank you, Sully, for making my visit such a positive one.“
“Go here pretty often and always have a good experience. There's a couple ladies there that I'm guessing are managers who are always nice and greet me with a smile. One in particular knows my order and always makes sure its right.“
“A couple weeks ago, I ordered delivery for a specific time, and the pizza ended up getting there a little bit early. Unfortunately, I wasn’t there and David, the delivery driver, was very accommodating and understanding, and waited around for me. I had 22 Pizzas and needing to feed a lot of kids and parents. Even though he waited around a while, the pizza will was still hot and delicious! David went above and beyond and made sure that the pizza got delivered and the food was still warm. Thanks, David!“
“This is by far the best Papa John's location we've found in the Dayton area. Their breadsticks are so good, we can't order without them (while most locations consistently make them stale or flat), and their Shaqaroni pizza is PERFECT—even customized—at least 90% of the time. The other 5-10% is always sad, but at this location, it's an exception and they always correct it the next time. Most locations are hit or miss, at best. This location is literally the reason we order Papa John's.“
“I myself trying to give everyone the best customer service possible to all customers that comes to Papa Johns to receive a pizza of any kind. If you want to best service ever ask for RO and you will receive the best customer service ever in your life.“
“Pizza is always amazing, love their garlic butter. I need the secret recipe.
The only problem I have is delivery in-house charges of 5.00 dollars. I'm already paying you for the pizza so I pay you again for your service. Then I feel like the driver gets ripped off so I tip him. That makes me average or more paying an extra 10 or so for the pizza. For no reason! I will not be ordering delivery anytime soon.“
“Almost always good. If you are picking up they have it ready and fresh quickly. If you order delivery you may get it delivered through a third party (DoorDash) in which case you may want to have your oven set on low while you’re waiting for it. :)“
“I am not a pizza fan. My coworkers wanted pizza today and we work at the building right next door. I came in at 2:40 and the manager took a phone call. A customer was clearly going through a really hard time and was ordering comfort food. The manager refused to get off the phone until he knew that customer was okay. He told them papa john's cares and that he wanted to make sure they were okay. I don't even like pizza and give this place a 10/10 just for customer service.“
“I've always liked Papa Johns pizza but there's never been one close enough to deliver or one that I really wanted to take the time to drive to. But since they've opened one on Gettysburg. I've been to this establishment several times. Pizza is always fresh whether I order in the evening or late at night. The employees I've interacted with are always polite and chill whether its a simple greeting or if I need help fixing an issue. The manager Kristen is very polite had an issue with something missing in my order and she took the time to listen and help resolve it.“