Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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# Chipotle Dublin, Ohio – Customer Review
I recently visited Chipotle in Dublin, Ohio, and ordered a kids meal for my child. The kids meal came with tortilla chips, and I simply asked for a small cup of tomatoes on the side so my child could dip the chips into them.
I was surprised when the manager informed me that I would be charged an additional fee for the side of tomatoes. I understand that businesses have pricing policies, but I found this disappointing,...read full review
Amazing background music and lighting very clean considering how messy of an eater I am 🤣😂. Nathan was very kind and charming a good representation of what the entire company’s workforce should strive to be like. Everyone had a smile and was very polite and food was vast and fresh!!!
Probably the nastiest Chipotle I have ever been to. Trash cans were overflowing, table we sat at looked like 1000 people had sat at it before us without being cleaned, burrito's we ordered were rolled in the remaining food of the previous dozen people who had ordered ahead of us but the best part was watching the ants crawl up the walls and windows while we ate our food that was the real cherry on top. 1st time going to this location and far and away the last time we will ever...read full review
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 9PM |
Chipotle Mexican Grill offers a mix of experiences. The food quality is consistently great when dining in, fresh and delicious. However, online orders may have errors, possibly due to staff negligence or simple mistakes. The staff could improve by paying more attention to online orders and being friendlier to customers. Despite this, the restaurant serves a good amount of food, with clean floors and respectful workers. While they may run out of certain items like chicken and vinaigrette sauce, the overall experience is positive. Customers appreciate the vegetarian options available and the glass covering over the food for hygiene reasons.
The restaurant has a team that is sharp, efficient, and kind, quick and communicating well with each other, providing a refreshing experience. However, there are occasional challenges, such as key menu items being unavailable, resulting in long wait times or having to leave without being able to complete the order. The dining area has been found to be poorly maintained, with dirty tables and food debris scattered on the floor. The food prep area has also appeared disorganized, and there have been concerns about food cross-contamination, such as finding a black bean in the guacamole.