“They take your order on line, after waiting for an hour I called them and they told me they don't have delivery drivers. So they tell me they will send it through Uber. I waited for another half hour. I canceled my order due to poor delivery service. This is not the first time that this has happened. If you can't delivery food in a timely fashion you should not take delivery orders. I always get great service from other JJ locations bu not this one.“
“Just picked up subs that were perfect made and I want to say that the team working tonight a nice lady mgr and two young men did a fantastic job with my order and their service level was awesome!! Excellent service is everything and i appreciate the team working tonight! Great job Jimmy John's!!!“