Steak 'n Shake
$ • Burgers, Fast FoodAbout Steak 'n Shake
Customers' Favorites
Double Steakburger Double Cheese Combo
Original Double Burger and Fries
Garlic Steak Burger
Thin 'N Crispy Fries
Royale Steakburger
Chicken Sandwich
Side Cheese Sauce
Chicken Fingers
Stake and Shake
Grilled Cheese
Steak 'n Shake Reviews
506 ratings
Share your opinion about Steak 'n Shake
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
Very understaffed. Were having a bad day with the dishwasher being fixed and a older couple walked out of the restaurant saying it will be an hour and I wouldn’t go in there . Despite that had a very tasty lunch and shake . Staff was friendly understanding and had us served in less then twenty minutes. Should be commended for a good job on a rough day ! We love steak and shakes have visited several and will continue too !
Well Steak & Shake is going to the Kiosk ordering system. No person that takes the order if wanted or needed. May be great for one person that knows exactly what they want. But, not a family. One star down for service. And one less job for a great customer service person.
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
Steak 'n Shake offers a mixed experience, with some customers noting a decline in food quality and service efficiency. The convenience of self-order kiosks is praised for quick service, although some customers have experienced inaccuracies in their orders. A recent visitor enjoyed a Frisco patty melt meal, noting that everything was fresh and delicious, including the fries and drink. Despite initial hiccups, the management was responsive and rectified mistakes promptly, leaving some customers satisfied. However, feedback indicates that the restaurant has issues with cleanliness, as several reviewers mentioned dirty tables and restrooms. The hot and fresh food continues to receive positive feedback, particularly with shakes being a highlight for some as a delightful dessert option. Despite the challenges, there is an acknowledgment of the restaurant's commitment to customer satisfaction as they maintain service standards amidst understaffing.