Steak 'n Shake
$ • Burgers, Fast Food
Hours:
2856 Centre Dr, Fairborn
(937) 320-0621
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
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I had to order my own food, then pick it up and carry it to my table. And the ordering kiosk still asked me if I wanted to tip! If this is now your business model, no thanks.
Service is a thing of the past.
I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
People in Fairborn Also Viewed
Steak 'n Shake offers a mixed experience, with some customers noting a decline in food quality and service efficiency. The convenience of self-order kiosks is praised for quick service, although some customers have experienced inaccuracies in their orders. A recent visitor enjoyed a Frisco patty melt meal, noting that everything was fresh and delicious, including the fries and drink. Despite initial hiccups, the management was responsive and rectified mistakes promptly, leaving some customers satisfied. However, feedback indicates that the restaurant has issues with cleanliness, as several reviewers mentioned dirty tables and restrooms. The hot and fresh food continues to receive positive feedback, particularly with shakes being a highlight for some as a delightful dessert option. Despite the challenges, there is an acknowledgment of the restaurant's commitment to customer satisfaction as they maintain service standards amidst understaffing.