McDonald's in Hilliard

“I want to give my most honest feedback as a currently employed 15 year old I had a great experience. It was very busy and as someone who works in the fast food industry I have no hate towards them, it took them a couple minutes to come take my order at the counter but I don't expect anyone to immediantly drop what their doing and run to take my order, I think a lot of people need to understand that too. She immediantly apologized, I ordered a Double cheeseburger and a cone. I get my food and walk home, as I'm walking I just decide to pull my double cheeseburger out and she had given me 2. They both had the same toppings I ordered. Like I ordered a mcdouble with lettuce there was a second one with lettuce too, it had my receipt taped to the bag with only 1 double cheeseburger. I don't know why she gave me 2 but that was really nice of her. Food was great, I came back later for a quick drink, I got to the counter and had noticed that I'm missing my card and I tried using tap to pay (which I have never done before) and it didn't work , she felt bad and gave it to me for free. I feel bad so I'm gonna go back tomorrow and pay them 5 dollars for being kind and giving me free stuff. I didn't expect any of this but it was very kind of this lady who did all of this for me. Also the tables here are always cleaned every couple minutes whenever it slows down.
Manager is also strict with hygienic rules, cleanliness, and is a very good leader so five star to them! A couple weeks ago I ordered an Ice coffee and by the time I got home I decided to take a sip and there were coffee grounds in the bottom of my coffee, I'm sure it was an accident but I upgraded it and added customizations to make it almost $4. It completely ruined my drink, it looked like someone just dumped at least 5 tablespoons in it, I don't know how they didn't notice if it was on accident but honestly any other time they made it correct so I think it was just an accident so I won't blame them. I never went back cause I don't care that much to start problems, they were busy, so I just dealt with it but just make sure your coffee is fine before leaving. Other than that time I've had great expierence with the coffee and I reccomend coming to this place for their ice coffee.“

“The morning drive through staff served us very swiftly and they welcomed us and all had positive attitude and great smiles ! They went above and beyond with their service and I appreciate them very well and hope to see their hard work paid off“