“A few weeks ago, I visited this McDonald’s. There was a friendly employee (pictured team member)who provided stellar service to me and my friends. In fact, she reminded us of our mothers and perhaps near our mothers’ ages. Thank you for the lovely service. It made my visit to this McDonald’s memorable. I self order at the kiosk the breakfast combo # 2 with a coffee. Nicely built from the exterior of the structure to its interior. Nice landscaping. Comfortable seating with modern assisted technical self service apparatus’ where you can place your own order. Clean dining and condiment areas. Friendly services. Decent prices.“
“The food was good and order was right.I would like to show my appreciation and thanks to[what I could see from my vehicle] the single employee(middle aged black woman) who was running the window, making the food/drinks, and ringing out the guests by herself.She did an amazing job.I hope no one tries to write a ad review about the 10min wait to get my order.I this location is able to get her some support soon.On top of it all...she was still composed and didn't try to rush me whe i got to thefood window.You have a great employee here.Parking: Spots for online orders to be picked up along the side of the building near entrance to drive-thruKid-friendliness: It's McDonald's...always been kid friendly.Wheelchair accessibility: Everything on 1st floor and wheelchair accessible.“
“I want to take the time to acknowledge Andre at the 905 N state street Westerville Ohio location. This gentlemen went out of his way for us today. My son is 7 years old, non verbal, autistic, and will only eat McDonald’s French fries or crispy things like chips, it’s absolutely frustrating when your child is so picky and has a disability or can tell me what he wants to eat. Anyways, I ran through McDonald’s to get my son some French fries I had no clue McDonald’s didn’t serve fries all day, it was around 10:15am I ordered a large fry and a guy told me they didn’t serve fries and I said oh no, my son is going to freak because he knows McDonald’s and if I don’t leave with fries he’s going to be very confused which can lead to a tantrum and he’s non verbal so he just wouldn’t understand. That’s when I heard another gentlemen get on the mic and he said he would personally make the fries for my son. That might seem little to someone else , but for us that’s huge! My son barely eats anything and Andre didn’t have to do what he did , because of him he made our day so much smoother and my son got to eat before school.I own a buisness and when you have an employee that makes a difference in someone’s life you want to value them as an employee , he wasn’t getting anything out of this, he didn’t have to do what he did and maybe some of you don’t understand how big this is when you have a child with autism but it’s huge. We went through the drive through as well so for him to go out of his way and make the fries for us, I can’t describe my gratuity. I want to do something nice for someone today so they can feel how that young man made me feel. Value your employees, they are hard to come by. Thank you so much for your service, I’ll never forget that young man.Kid-friendliness: So kind to go out of the way for my son. Gave my son a kids meal toy with his fries , made my sons day. Thank you so much Andre.“
“I know it's strange to rate fast food restaurants, but this McDonalds is consistently clean and the food is freshly made. My son and I come here for the play area, which has always been clean and well-maintained. The play area is a great resource for parents to meet up, have a meal, and chat while their children play. What makes this play area nice is that it's in a separate room of the restaurant with only one entrance. There is also a bathroom in the play area as well. The staff are also friendly and quick with orders. If you pay at the kiosk, the staff will bring your food to you, which is super handy if you're wrangling a lot of kids!“