McDonald's in Westerville

“Took a long time to get the order. Much of the time was spent canceling the mobile app as it doesn't seem to work in this area (connectivity issues? ). After finally able to cancel the already paid mobile order, had to be inside to place a counter order. The people were great but the issues were frustrating.“

“We had my granddaughters 4th birthday party here on Nov. 7th in the evening. I would like to say the food was very fresh and all if the employees were absolutely amazing. I just wish they would bring back the birthday party packages. But other than that I want to thank all the employees that evening fast service and hot fresh food. My granddaughter had so much fun. Thank you again. Maw maw of the birthday girl.“

“Dominic was amazing. We were having issues with the prepay machine. My kids were getting frustrated and he realized that technology was not being our friend. He was also delivering food to the tables and acted so nice and calm. Give him a raise!“

“I witnessed an incredibly rude customer come in from the drive through to berate the short-handed staff at this location for slow service. The manager had been working so hard and was doing her best, and handled the man with patience and kindness. If you haven’t worked retail or food service before, have some compassion for the workers, especially now that corporations are replacing them with AI and leaving them short handed!“