McDonald's in Columbus

“We order McDonald's breakfast at least three times a month on the weekends and I get lunch at least three to four times a month. My order is always correct and the food is always hot, you can't ask for any more than that. Thank you!“

“I’m always on the road for work. The most cost efficient and convenient food for breakfast and lunch for me is McDonald’s (I also think I’m developing an addiction). With the app, I can get breakfast and lunch for about $6 a day. That being said, I visit whatever McDonald’s is in the area I happen to be working each day. This McDonald’s is by far the best out of all the locations I visit frequently. I’m comparing it to: Bethel Rd, Billingsley Rd, Riverside & Fishinger, Cemetery Rd, Olentangy River Rd. at Ackerman, W. 5th in Grandview, and a NEW location in Hilliard on Riggins Rd.

The staff is always happy and greet me politely, my orders are always accurate, and very rarely am I asked to pull forward and wait for my food. I’ve been inside the restaurant a couple times and the employees are always eager to help you at the counter if you have your buy one get one voucher from the receipt survey (you should be doing these surveys if you want free food)

So, thank you Henderson Rd. McDonald’s staff- keep up the great work!“

“I did not rate food because i was delivering to someone. I do like that you don't have to wait for somebody to take your order when the place is busy there aer several kiosk in the location off of south high street columbus ohio. It was a clean and calm atmosphere“

“This is a great McDonald’s! They are very efficient and also friendly! Honestly I’m impressed each time with how quickly they have mr quarter pounders ready. Highly recommend!

I wanted to update my review 2 years later, this McDonald’s is still well-managed with friendly and efficient service and well-made food. I am still impressed with coming to this location. Keep it up.“

“Smelled pretty awful when we walked in, like the sewer line was backed up. Soda station wasn't working, so when we ordered inside there were only a few options (milk/bottled water/coffee). The bun on my burger was pretty tough and the toppings were just kinda thrown on. Pretty on par for McDonalds anymore.“

“Visited drive thru at 1:30am during road trip when hungry. Although open 24hours, only drive thru was open, but numerous cars in two drive thru lanes suggested the french fries would be hot - and they were, though the Big Mac burger patties were not, and for that reason I provide only three-stars, and although I feel a bit bad about only three stars because the fries were nice and hot, but could have benefited from a bit more salt. There were three of us in the vehicle and we received three napkins with our food in the sack at the drive-thru window. I should have checked the napkins before driving away but did not expect to find only three in the bag. Perhaps they've never eaten a Big Mac too realize one napkin is insufficient. I provided four stars service because being open 24 hours is a valuable and much appreciated service.“

“The customer service at Orion Mcdonalds FARRRRRRR surpasses all other Mcdonalds around me. They are extremely polite and actually SPEAK to you instead of just grabbing your card and pushing a bag in your face without looking at you. (I am not exaggerating.) Go Orion!! They are the best!!“

“I always order on the app, and some locations are great when picking up your order. This is not one of them. I'm seeing my order sit there for over 5 minutes. Finally someone looked at the receipt on the bag, looked inside, saw it was ready, with my iced tea next to it. I said that was my order. I even told her what I had ordered and the iced tea was also mine, which she knew, but wanted to make sure that I actually paid for it and proceded with an interrogation!! Next time, little girl, pay attention to your surroundings.“

“There's no service any longer. I have to place my own order and the person making the order doesn't care... My husband ordered no ketchup on his burger. Same person made both of hamburgers and 1 had 1 pickle 1 had 3, 1 the onions were on the bottom bun. I'm sure that's not right... But, I am sure they don't take test for each station they work. Like when we had pride in our jobs. Come on. The place was dirty every table. However, they don't want you to eat there. Eat in isn't an option on the kiosk...“

“Roy was doing an AWESOME job when me and friend came in there! He was doing a fast and efficient job! There was a hefty amount of people coming in and out and in the drive through and he had everything down a tea, didn’t even seem stressed either. Keep up the good work Roy!“

“5:30 a.m. no wait my order was taken immediately I got exactly what I ordered the ladies looked put together and ready to work I'm so glad I don't know what changed but I had a very bad experience a couple weeks ago only reason they didn't give a five-star rating completely across the board is just because of the homeless that are aggressive outside at this time in the morning they come right up to you knock on your windows so glad to see the change back to the way it was this is definitely my favorite McDonald's“

“They are occasionally sold out of certain things you might want. You'll get an online confirmation of an order, that will then be canceled, even after being told the order is on its way. I think that's more of a doordash thing though. I have to give them credit. I have gotten occasional free food. Their last hash brown. The last 2 chicken nuggets before they drop a fresh batch.“

“We usually do the drive thru so this reflects that rather than the dine in experience. Food is always fresh, they always offer a cup tray when you’re getting more than two drinks, and I’ve never had an inaccurate order. The only small issue is that the strip mall is quite busy so it can be difficult to find parking at peak times if you do want to go in - but since that rarely affects us it’s not much of an issue.“

“Best experience I’ve had in a long time. Outstanding by customer service. I was only in line for maybe 4 minutes total. Smiles were included with a thank you from both windows. Whoever hired those two gentlemen deserves a raise. I will travel any distance for a wonderful experience like this. Keep up the good work gm!“

“Better late then never. This is the only McDonald's in this area that never gives us problems and for that alone I'm grateful! But a couple evenings ago we went for dinner. The customer service was great although I ordered at the kiosk Sebastian served us our food and had the greatest attitude and energy it was refreshing talk about going above and beyond. When you have people like that keep them a dime a dozen. Thank you Sebastian! Great recommendation on the fries also!“

“Hands down one of the best McDonald's in the area! Went this morning and one lady I believe I heard someone call her Cindy was all by herself taking orders and running in the back making food and running back to drive thru to hand orders out then running to front counter and taking care of customers. That is an amazing employee doing it all by herself and I really hope she is appreciated and whoever runs that McDonald's sees how Cindy goes above and beyond and this isn't the first time I have seen this poor woman by herself. The world doesn't acknowledge or appreciate those who work hard anymore and I truly hope this woman is knowledged for all her hard work and dedication to her job. I can tell you 99% of people who were left to run a store by themselves would either close the doors or quit themselves and Cindy didn't do either of those things, she said her customers need their orders to start their days. So even though her day started off bad she wasn't trying to let anyone else's days start off bad“

“I usually don’t post reviews but this location’s staff is always so friendly and my order is always right! We go out of our way to go this location even though there are several around the area. The food is also always so fresh too! Thank you staff!! 😊“

“Asia was SO nice and has wonderful costumer experience!! I love how nice and polite she is! She needs a raise!😉 I haven't had that nice of an experience and interaction from a fast food employee and restaurant in a while. The food is also fresh and delicious! And for it being so late, I'm surprised. Wonderful experience! 10 out of 10 recommended! 😊👍🏼“

“They were extremely busy! Both drive thru lanes were wrapped, plus the dinning room was full. I did wait for 20 mins in the drive thru, but I will say, the employee at the speaker didn't rush me, wasn't nasty & was overall very friendly, despite how busy they were. The employee at the cash window, was also very friendly & I didn't feel rushed. The employee at the pickup window confirmed my order with me & my food came out hot & fresh. And again, no attitude from the employee. I see they are hiring on their sign outside, they def could use some help, but even with being short staffed not a single employee made me feel as though I was inconveniencing them. Fantastic job all the way around!“

“I was at the McDonald's near Lowes the one on E Broad St...tried the McArch...got the combo meal unaware how much it cost-- burger all by itself cost almost $9..my McArch arrived hot..all cheese was melted..could not even taste the cheese flavor..now I know why the CEO took such a small bite...my sandwich just fell into a sloppy mess I took a bite a bit larger than McDonald's CEO...the McArch is not for Mcmeeee“

“It's hit or miss with this place. Had bad service a few times but not totally on them. And they accommodated me due to situation. So always a plus. Atmosphere can be brutal at times. Due to location. Food hasn't been not good but has messed up order a few times. Overall 4⭐s since can't give Halfs“

“Food was hot and fresh but fries were lacking salt of any sort. service was totally craptastic, went through the drive through and the kid taking orders had his airpods in and was mid conversation with someone else on the phone when I placed my order. Pulled up to the window to pay and was not even greeted or anything. No words of thanks or general politeness were exchanged. Definitely wont be back.“

“This McDonald’s location truly deserves recognition. Every time I come here the staff is consistently kind, patient, and welcoming. I know their job can be tough and fast paced, especially for the younger workers, but they always handle it with professionalism and a good attitude. My orders are always quick and smooth since I use the app, but today really stood out. I used my birthday reward after coming back from my birthday trip and the woman at the drive thru told me happy birthday. It was such a small moment but it genuinely made my day. This is the only McDonald’s I go to unless I am out of town because the service here is always reliable and pleasant. I hope the team here gets the recognition they deserve because they truly make the experience enjoyable every time.“

“I ordered a double filet fish meal with extra tarter sauce. I must say this is the best filet o fish I have had from a McDonald's in years. The fish was so hot and crispy. They put just the right amount of extra tarter on it. My fries were hot, fresh and salted perfectly. Jose was nice and professional. I definitely will be back to order my fish from this location every time. I came in, ordered and was out quickly. Thank you to everyone who prepared my meal. This really made my lunch break that more satisfying and my day ! Keep up the great work guys your efforts are not unnoticed !“

“Well my buns were hard, and my French fries was a mix of old and new , I watch the girls make fries .put hot fries in the bun and made sure she gave me the order fries with a couple hot fries on top because the fries fell over there's a overhead drive-thru the grill was bagging the drive-thru she made sure the hot fries went in the drive-thru and handed me those mixed cold fries not happy at all especially when you pay for a large fry and you still get a medium fry.“

“I eat here on occasion, and the experience is always consistent, except for today. There was a mix-up with my order, which was corrected, but the iced tea was stale and one of my chicken snap wraps had such gristle-y meat that I couldn't eat it.“

“The lady who made our tones on this particular day did an outstanding job. Thankfully this time they were more than an inch tall. So they were worth the price for the amount of ice cream that was on the cone. The young man at the drive-thru window was friendly as well as the young lady who gave us our ice cream.“

“I went into get me a coffee and pick up an order and the young lady Kaitlin took mt order and she was very nice and full of positivity people like he make me want to keep coming back. whoever hired her and trained her you did great because she's very good at her job and loved her job. give that girl a raise or something. i give credit where its do she was really amazing“

“Ms. Jeanette’s service is BEYOND good! She’s so nice and lively. She even brought our food to our table (which she didn’t have to do) and I love how her energy is so vivacious! I will 100% recommend and I will 100% be eating here again! ✨✨✨“

“I don’t come to McDonalds often but when I do I come to this location, usually late at night. I normally am greeted by a very cheerful and pleasant employee named Parrish. I give 5 stars because of him! He is friendly, welcoming and accommodating. He even made fresh fries with no salt on them for my dog! Without me even asking!

This is not the first time, I’ve been here before when he is there and he is always providing consistent good quality service and vibes! He deserves a raise!“

“Went to this McDonald’s this morning the lady who brought me out my food about 7:45 AM. She asked me if I needed anything else. Also notice in my bag she put two things of salt two things of ketchup and plenty of napkins in my straw, everything was perfect. Good job. I will be back“

“Bought just a happy meal for my son. There were so many options that he felt special ordering. We stayed for about an hour playing around the playplace. It was very clean and friendly. Definitely WILL return. My son had a blast!!

Kid-friendliness: There's a playplace, everyone is super polite and friendly. It's enclosed but outside.“

“With it being Thanksgiving, I understand the employees would probably rather be anywhere else but I’m thankful for their dedication and for serving those of us who are traveling. The young lady at the payment window was cheerful and courteous. I didn’t catch her name but she had a few tattoos on her neck.“

“Ordered drive thru everything was smooth and spot on the young man taking orders was on top of his job he asked all the right questions also my better half lives to see just how far she can push add ons like extra fudge on fudge Sunday and this young man held his own, never flinched and in fast food service the customer is always accomodated, if the establishment chooses not to appease the customer they will go to the next Mc Donald's.
I recommend this location in every way, try them out and try the (hidden menu items) only the true old school golden arches heads know.“

“Drive thru, my order was taken thoroughly and correct. Smiles in the drive thru.
Hot and fresh steak bagels.
Fresh oatmeal and productive workers.
Clean exterior trim and paint.
Looks good outside!
I highly recommend this McDonald's.
If you answer survey on receipt you get a free sandwich of your choice with purchase of the same sandwich.“

“A family friend had to recently put their dog, Charlie, down. One of Charlie’s favorite foods was hash browns from McDonald’s. My friend went into McDonald’s to try to get Charlie a hash brown, even though it was the middle of the day. The manager on duty was very understanding and kind, and made Charlie a hash brown without hesitation. R.I.P. Charlie. ❤“

“I go in the middle of the night mostly and the night manager is the greatest, usually my order is correct and the food is great, here lately my order has been completely wrong, my food was cold and I lost almost $12, I got tired of fighting so I said oh well, its just $12. I'm going to give them another chance because of the night manager, he's that great of a manager. I hope they get it right this time.“

“Personal disclaimer: I always order through the app and do drive-thru pick-up.
I have been to many McDonald’s locations and this location has consistently been the best experience in the greater Columbus area. The food is always hot and the fries well salted and fresh. This specific location has spoiled me to where it is the only McDonald’s I want to get food from when I want McDonald’s.“

“I work down the road from this McDonald’s. Everyone I go there whether it’s breakfast or lunch, the service is always quick and friendly. The food is always hot and fresh. A big difference than the McDonalds by my house on E. Broad st. Thank you.“

“Got my order COMEPLETELY wrong. I asked for two cheeseburgers and got 0.. mozzarella sticks count was wrong. They were cold. The guy got my drink wrong 3 times, and proceeded to get it wrong.Edit: it's gotten better, the food was cold but they got the order right.“