McDonald's in Columbus

“Average McDonalds experience, I’m more impressed how they pronounce my name right every time. One of the only McD’s in CBus I visit for a consistent fast food experience, but they got someone in service who is a little delulu if they’re letting the soda machine spit this out and hand it to me. I get wanting the day to go by fast but don’t do me dirty by skimping me on my little treat 😞“

“We order McDonald's breakfast at least three times a month on the weekends and I get lunch at least three to four times a month. My order is always correct and the food is always hot, you can't ask for any more than that. Thank you!“

“I did not rate food because i was delivering to someone. I do like that you don't have to wait for somebody to take your order when the place is busy there aer several kiosk in the location off of south high street columbus ohio. It was a clean and calm atmosphere“

“This is a great McDonald’s! They are very efficient and also friendly! Honestly I’m impressed each time with how quickly they have mr quarter pounders ready. Highly recommend!

I wanted to update my review 2 years later, this McDonald’s is still well-managed with friendly and efficient service and well-made food. I am still impressed with coming to this location. Keep it up.“

“Visited drive thru at 1:30am during road trip when hungry. Although open 24hours, only drive thru was open, but numerous cars in two drive thru lanes suggested the french fries would be hot - and they were, though the Big Mac burger patties were not, and for that reason I provide only three-stars, and although I feel a bit bad about only three stars because the fries were nice and hot, but could have benefited from a bit more salt. There were three of us in the vehicle and we received three napkins with our food in the sack at the drive-thru window. I should have checked the napkins before driving away but did not expect to find only three in the bag. Perhaps they've never eaten a Big Mac too realize one napkin is insufficient. I provided four stars service because being open 24 hours is a valuable and much appreciated service.“

“I always order on the app, and some locations are great when picking up your order. This is not one of them. I'm seeing my order sit there for over 5 minutes. Finally someone looked at the receipt on the bag, looked inside, saw it was ready, with my iced tea next to it. I said that was my order. I even told her what I had ordered and the iced tea was also mine, which she knew, but wanted to make sure that I actually paid for it and proceded with an interrogation!! Next time, little girl, pay attention to your surroundings.“

“There's no service any longer. I have to place my own order and the person making the order doesn't care... My husband ordered no ketchup on his burger. Same person made both of hamburgers and 1 had 1 pickle 1 had 3, 1 the onions were on the bottom bun. I'm sure that's not right... But, I am sure they don't take test for each station they work. Like when we had pride in our jobs. Come on. The place was dirty every table. However, they don't want you to eat there. Eat in isn't an option on the kiosk...“

“Smelled pretty awful when we walked in, like the sewer line was backed up. Soda station wasn't working, so when we ordered inside there were only a few options (milk/bottled water/coffee). The bun on my burger was pretty tough and the toppings were just kinda thrown on. Pretty on par for McDonalds anymore.“

“The morning crew is always friendly and nice , food always fresh and hot , the manager I think she is , because she is always there is pregnant and expecting , she is amazing and don’t find to many people smiling at 6am. Who would have thought that McDonald’s would have the best gravy and biscuits !!“

“On the surface, this McDonald’s is just like any other. However, sometimes the little things really do make a big difference. My wife and I have a running joke that we will not go anywhere else besides this specific McDonald’s, simply because of the service. Every time we go through the drive-through, we are always greeted kindly, and the service is fast, friendly, and efficient. They also have never gotten our order incorrect. I would rather drive 15 minutes to this location than get mediocre service anywhere else. Great staff, and by all accounts great management.“

“They are occasionally sold out of certain things you might want. You'll get an online confirmation of an order, that will then be canceled, even after being told the order is on its way. I think that's more of a doordash thing though. I have to give them credit. I have gotten occasional free food. Their last hash brown. The last 2 chicken nuggets before they drop a fresh batch.“

“Best experience I’ve had in a long time. Outstanding by customer service. I was only in line for maybe 4 minutes total. Smiles were included with a thank you from both windows. Whoever hired those two gentlemen deserves a raise. I will travel any distance for a wonderful experience like this. Keep up the good work gm!“

“To the amazingly sweet manager whose name I failed to catch but I saw not 5 minutes ago at the drive through window- THANK YOU! When I forgot my wallet so I couldn’t pay, you were so gracious and comped my food. You have no idea the absolutely garbage day I have been having, and you just made my week with your kindness and smile. Thank you so so much ❤️ I’m praying that you see this and are blessed for blessing others“

“Better late then never. This is the only McDonald's in this area that never gives us problems and for that alone I'm grateful! But a couple evenings ago we went for dinner. The customer service was great although I ordered at the kiosk Sebastian served us our food and had the greatest attitude and energy it was refreshing talk about going above and beyond. When you have people like that keep them a dime a dozen. Thank you Sebastian! Great recommendation on the fries also!“

“I always come in the afternoon. They rarely gets my order wrong, food is always warm, the soda fountain is cleaner than most fountains I've encountered (I haven't seen those black spots you usually see when they dispense, which is why I usually spray first pour after. Must be new!) The team has great synergy, I can tell they run pretty smoothly even when they're really busy. This store is very much loved and very well taken care of. Only complaint is that they need more staff in the morning because they can't open at their scheduled time which is around the time I get off work (6am). I would love to get a McGriddle after my shift, but i usually don't because they usually have like 2-4 people working when I get there so the doors aren't open.“

“Morning crew is usually pretty slow or at least the majority of the time we've been through it has been. Maybe they're just waking up... The first drive thru lane speaker has been difficult to order from so now we always use the second. The food however, has always been really good.“

“I had to leave a review because this McDonald’s was absolutely incredible. It was around 10 AM and they were insanely busy, but the service was unbelievably fast. We were flying through the drive thru and had our order in no time.

Everything was fresh and delicious, the food was hot, the drinks were perfectly made, and the customer service was excellent. The staff was clearly working hard and doing an amazing job, even during a rush. One of the best McDonald’s experiences I’ve had!“

“They were extremely busy! Both drive thru lanes were wrapped, plus the dinning room was full. I did wait for 20 mins in the drive thru, but I will say, the employee at the speaker didn't rush me, wasn't nasty & was overall very friendly, despite how busy they were. The employee at the cash window, was also very friendly & I didn't feel rushed. The employee at the pickup window confirmed my order with me & my food came out hot & fresh. And again, no attitude from the employee. I see they are hiring on their sign outside, they def could use some help, but even with being short staffed not a single employee made me feel as though I was inconveniencing them. Fantastic job all the way around!“

“I was at the McDonald's near Lowes the one on E Broad St...tried the McArch...got the combo meal unaware how much it cost-- burger all by itself cost almost $9..my McArch arrived hot..all cheese was melted..could not even taste the cheese flavor..now I know why the CEO took such a small bite...my sandwich just fell into a sloppy mess I took a bite a bit larger than McDonald's CEO...the McArch is not for Mcmeeee“

“Customer interaction is very important. Rating really cant be provided where we are using the kiosks to order the food. Coming to food kids and teens are the most customers where they hang out and have fun.
I see good options being added recently“

“We went a little late at night. The young person working the drive through 5/14/26 during that time was so fricken nice. Our fries were abundant and hot. We only ordered one meal and the food was fresh and we didn’t wait an extended amount of time. For a McDonald’s experience, this one was top“

“It's hit or miss with this place. Had bad service a few times but not totally on them. And they accommodated me due to situation. So always a plus. Atmosphere can be brutal at times. Due to location. Food hasn't been not good but has messed up order a few times. Overall 4⭐s since can't give Halfs“

“This McDonald’s location truly deserves recognition. Every time I come here the staff is consistently kind, patient, and welcoming. I know their job can be tough and fast paced, especially for the younger workers, but they always handle it with professionalism and a good attitude. My orders are always quick and smooth since I use the app, but today really stood out. I used my birthday reward after coming back from my birthday trip and the woman at the drive thru told me happy birthday. It was such a small moment but it genuinely made my day. This is the only McDonald’s I go to unless I am out of town because the service here is always reliable and pleasant. I hope the team here gets the recognition they deserve because they truly make the experience enjoyable every time.“

“Lamar the third shift manager was one of THE BEST employees ive met in any fast food. Really understanding and customer service oriented. When our order got stolen, no hesitation to remake all of it and more for the inconvenience when we messed up repeating him the order even though it was small. Definitely deserves some type of reward/bonus!!!!“

“HEATHER!!!!! She comes through when it comes to that drive through! she always makes sure my order is 100% before handing me it threw the window. The crew on night shift, are the bomb. Always satisfied with what they cook up. If EVER have to wait a minute or two…. don’t cry be grateful because they’re making sure it’s satisfying when they hand over that order. GENUINELY THANK YALL. for making a late night flyer happy lol. if you know what i mean lmao. THANK YOU. <3“

“Ms tiffany is nothing shy of amazing 🩷🩷 its very busy super long line she’s keeping her composure with such a BUSY line so kind to the customers and apologizing for the waits GREETING everyone . She is just so kind and sweet and I will come back here every morning has to be served by her. She has a kind soul“

“Ordered drive thru everything was smooth and spot on the young man taking orders was on top of his job he asked all the right questions also my better half lives to see just how far she can push add ons like extra fudge on fudge Sunday and this young man held his own, never flinched and in fast food service the customer is always accomodated, if the establishment chooses not to appease the customer they will go to the next Mc Donald's.
I recommend this location in every way, try them out and try the (hidden menu items) only the true old school golden arches heads know.“

“Ms. Jeanette’s service is BEYOND good! She’s so nice and lively. She even brought our food to our table (which she didn’t have to do) and I love how her energy is so vivacious! I will 100% recommend and I will 100% be eating here again! ✨✨✨“

“Tonya and Parish served us food after the Luke comb concert through the drive-through when we didn’t have a car and messed up the whole line but did it anyways and there’s the best workers ever with great customer service 10 out of 10 recommend“

“I ordered a double filet fish meal with extra tarter sauce. I must say this is the best filet o fish I have had from a McDonald's in years. The fish was so hot and crispy. They put just the right amount of extra tarter on it. My fries were hot, fresh and salted perfectly. Jose was nice and professional. I definitely will be back to order my fish from this location every time. I came in, ordered and was out quickly. Thank you to everyone who prepared my meal. This really made my lunch break that more satisfying and my day ! Keep up the great work guys your efforts are not unnoticed !“

“The lady who made our tones on this particular day did an outstanding job. Thankfully this time they were more than an inch tall. So they were worth the price for the amount of ice cream that was on the cone. The young man at the drive-thru window was friendly as well as the young lady who gave us our ice cream.“

“It was late I order and pull up to 1st window to pay and sat there and sat there and sat there all while the worker girl sat on the other side of closed window didnt wave me on or nothing until I finally realized I pay and get my food at the 2nd window lmao that was funny the service was fast my complaint is the food just seemed old the cheeseburger and the bun it had a bad taste to it“

“Bought just a happy meal for my son. There were so many options that he felt special ordering. We stayed for about an hour playing around the playplace. It was very clean and friendly. Definitely WILL return. My son had a blast!!

Kid-friendliness: There's a playplace, everyone is super polite and friendly. It's enclosed but outside.“

“With it being Thanksgiving, I understand the employees would probably rather be anywhere else but I’m thankful for their dedication and for serving those of us who are traveling. The young lady at the payment window was cheerful and courteous. I didn’t catch her name but she had a few tattoos on her neck.“

“Drive thru, my order was taken thoroughly and correct. Smiles in the drive thru.
Hot and fresh steak bagels.
Fresh oatmeal and productive workers.
Clean exterior trim and paint.
Looks good outside!
I highly recommend this McDonald's.
If you answer survey on receipt you get a free sandwich of your choice with purchase of the same sandwich.“

“I really like this McDonald’s since it is closer to me than the other ones, it’s more convenient. Most of the time they’ve gotten my order correct and I’ve been happy without complaints. I especially love the Oreo McFlurry from McDonald’s so I order it quite often, but there’s several times where I’ve gotten practically no Oreo, even when I pay for extra. It’s disappointing, but the ice cream is still good so I’m not always too upset about it. I’ve also received a completely wrong item, I’d ordered a milkshake and got a caramel frappe I believe, I did get a refund but was very disappointed. Still, the staff are friendly and I still like that McDonald’s. I just wish they’d make orders a little better and double check before finalizing the order and handing it out so customers don’t get the wrong items.“

“I go in the middle of the night mostly and the night manager is the greatest, usually my order is correct and the food is great, here lately my order has been completely wrong, my food was cold and I lost almost $12, I got tired of fighting so I said oh well, its just $12. I'm going to give them another chance because of the night manager, he's that great of a manager. I hope they get it right this time.“

“Personal disclaimer: I always order through the app and do drive-thru pick-up.
I have been to many McDonald’s locations and this location has consistently been the best experience in the greater Columbus area. The food is always hot and the fries well salted and fresh. This specific location has spoiled me to where it is the only McDonald’s I want to get food from when I want McDonald’s.“

“I work down the road from this McDonald’s. Everyone I go there whether it’s breakfast or lunch, the service is always quick and friendly. The food is always hot and fresh. A big difference than the McDonalds by my house on E. Broad st. Thank you.“

“Got my order COMEPLETELY wrong. I asked for two cheeseburgers and got 0.. mozzarella sticks count was wrong. They were cold. The guy got my drink wrong 3 times, and proceeded to get it wrong.Edit: it's gotten better, the food was cold but they got the order right.“