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“We order McDonald's breakfast at least three times a month on the weekends and I get lunch at least three to four times a month. My order is always correct and the food is always hot, you can't ask for any more than that. Thank you!“
“This is a great McDonald’s! They are very efficient and also friendly! Honestly I’m impressed each time with how quickly they have mr quarter pounders ready. Highly recommend!
I wanted to update my review 2 years later, this McDonald’s is still well-managed with friendly and efficient service and well-made food. I am still impressed with coming to this location. Keep it up.“
“The morning crew is always friendly and nice , food always fresh and hot , the manager I think she is , because she is always there is pregnant and expecting , she is amazing and don’t find to many people smiling at 6am. Who would have thought that McDonald’s would have the best gravy and biscuits !!“
“I did not rate food because i was delivering to someone. I do like that you don't have to wait for somebody to take your order when the place is busy there aer several kiosk in the location off of south high street columbus ohio. It was a clean and calm atmosphere“
“Not bad but nothing special either. Reg run of the Mill McDonald's. This location seems to have too many employees that just stand around looking confused. They don't ask you if you want anything else like drinks etc. they seem to be having fun goofing off and the time just gos by until you finally get your order. For a place that's so high and demanding they haven't been able to give us any real reason they“
“To the amazingly sweet manager whose name I failed to catch but I saw not 5 minutes ago at the drive through window- THANK YOU! When I forgot my wallet so I couldn’t pay, you were so gracious and comped my food. You have no idea the absolutely garbage day I have been having, and you just made my week with your kindness and smile. Thank you so so much ❤️ I’m praying that you see this and are blessed for blessing others“
“Visited drive thru at 1:30am during road trip when hungry. Although open 24hours, only drive thru was open, but numerous cars in two drive thru lanes suggested the french fries would be hot - and they were, though the Big Mac burger patties were not, and for that reason I provide only three-stars, and although I feel a bit bad about only three stars because the fries were nice and hot, but could have benefited from a bit more salt. There were three of us in the vehicle and we received three napkins with our food in the sack at the drive-thru window. I should have checked the napkins before driving away but did not expect to find only three in the bag. Perhaps they've never eaten a Big Mac too realize one napkin is insufficient. I provided four stars service because being open 24 hours is a valuable and much appreciated service.“
“Smelled pretty awful when we walked in, like the sewer line was backed up. Soda station wasn't working, so when we ordered inside there were only a few options (milk/bottled water/coffee). The bun on my burger was pretty tough and the toppings were just kinda thrown on. Pretty on par for McDonalds anymore.“
“They are occasionally sold out of certain things you might want. You'll get an online confirmation of an order, that will then be canceled, even after being told the order is on its way. I think that's more of a doordash thing though. I have to give them credit. I have gotten occasional free food. Their last hash brown. The last 2 chicken nuggets before they drop a fresh batch.“
“There's no service any longer. I have to place my own order and the person making the order doesn't care... My husband ordered no ketchup on his burger. Same person made both of hamburgers and 1 had 1 pickle 1 had 3, 1 the onions were on the bottom bun. I'm sure that's not right... But, I am sure they don't take test for each station they work. Like when we had pride in our jobs. Come on. The place was dirty every table. However, they don't want you to eat there. Eat in isn't an option on the kiosk...“
“Good Morning, A Huge Thank You to The Manager and Staff at My McDonald's. I Come By Almost Every Morning Before The 🌞 Comes Up And The Manager is Always affable . She Wears a Pink Polo 💗 Most Days. She's nice to her crew and To Me That Speaks Volumes. So Friday I Ordered A Strawberry 🍓 Banana 🍌 😋 Smoothie ( an all time favorite of mine and when I Pulled to the Second 🪟 She said it Hadn't Filled the Cup correctly and asked if I could pull around to Spot #1. A Few Minutes Later I Looked Over AND She had Approached my Car with 2 Smoothies in Hand. Her Solution Made All The Difference in My Morning. What a Great Way To Start The Day!!! Innumerable Gratification.“
“I always come in the afternoon. They rarely gets my order wrong, food is always warm, the soda fountain is cleaner than most fountains I've encountered (I haven't seen those black spots you usually see when they dispense, which is why I usually spray first pour after. Must be new!) The team has great synergy, I can tell they run pretty smoothly even when they're really busy. This store is very much loved and very well taken care of. Only complaint is that they need more staff in the morning because they can't open at their scheduled time which is around the time I get off work (6am). I would love to get a McGriddle after my shift, but i usually don't because they usually have like 2-4 people working when I get there so the doors aren't open.“
“Customer interaction is very important. Rating really cant be provided where we are using the kiosks to order the food. Coming to food kids and teens are the most customers where they hang out and have fun.
I see good options being added recently“
“On the surface, this McDonald’s is just like any other. However, sometimes the little things really do make a big difference. My wife and I have a running joke that we will not go anywhere else besides this specific McDonald’s, simply because of the service. Every time we go through the drive-through, we are always greeted kindly, and the service is fast, friendly, and efficient. They also have never gotten our order incorrect. I would rather drive 15 minutes to this location than get mediocre service anywhere else. Great staff, and by all accounts great management.“
“Got the new arch burger tonight shot a couple professional pics 📸 of the new burger before they closed 10/10 burger the manger that was in tonight extremely helpful and made make getting a burger a breeze didn't even have to wait to long. Definitely“
“I tried McDonald’s new Spicy Egg McMuffin, and it was a letdown. The spice comes from a Sriracha-spiked sauce, not the sausage, which makes the sandwich unnecessarily sloppy. The sauce overwhelms the classic egg, cheese, and sausage flavors, turning a solid breakfast staple into a messy, unbalanced bite. I’d rate it poorly and stick to the original.“
“Great experience at the McDonald’s in Delaware they are precise accurate and deliver you food in a short time congratulations
Wheelchair accessibility: There are plenty of spots for you to park in the handicap area as well if you order your food on the McDonald’s app you could park them with the pick me up spot“
“Better late then never. This is the only McDonald's in this area that never gives us problems and for that alone I'm grateful! But a couple evenings ago we went for dinner. The customer service was great although I ordered at the kiosk Sebastian served us our food and had the greatest attitude and energy it was refreshing talk about going above and beyond. When you have people like that keep them a dime a dozen. Thank you Sebastian! Great recommendation on the fries also!“
“I was at the McDonald's near Lowes the one on E Broad St...tried the McArch...got the combo meal unaware how much it cost-- burger all by itself cost almost $9..my McArch arrived hot..all cheese was melted..could not even taste the cheese flavor..now I know why the CEO took such a small bite...my sandwich just fell into a sloppy mess I took a bite a bit larger than McDonald's CEO...the McArch is not for Mcmeeee“
“First time stopping at this location. I have been to many locations owned by the same owners. This was by far the best experience I have ever had with them. They were friendly and efficient and the food wad pretty good. I usually order a pretty big order and my recent visit was no exception. My drinks were already in the carrier, without me having to ask. Yes I had to wait but they did not pull me up, like every other location, and informed me of what they were waiting on. All my requested sauces were in the bag. I was very happy with my visit. Keep up the awesome work!“
“I ordered a McChicken & it was hot & delicious (I forgot to take a picture of it)‼️😋👏🏾🤌🏾 The McChicken is my favorite sandwich & I was able to enjoy one for my birthday‼️🥳🎉🤗 The staff were very nice & helpful too‼️😊🙌🏾👍🏾“
“Drive-thru. This place has lots of shade trees to hide under. Even during the rain they're pretty dense and you could sit out under the trees if you were so inclined.
There are very very few McDonald's with shade trees.“
“Lamar the third shift manager was one of THE BEST employees ive met in any fast food. Really understanding and customer service oriented. When our order got stolen, no hesitation to remake all of it and more for the inconvenience when we messed up repeating him the order even though it was small. Definitely deserves some type of reward/bonus!!!!“
“Adonis and Heather went out of their way to make sure my daughter got her Grinch meal and it was SO sweet!!! Adonis was such a sweet young man who went above and beyond to provide us the best service we’ve ever had at any McDonald’s, ever! Heather (manager, I think?) keep shining— you were great!“
“Ordered drive thru everything was smooth and spot on the young man taking orders was on top of his job he asked all the right questions also my better half lives to see just how far she can push add ons like extra fudge on fudge Sunday and this young man held his own, never flinched and in fast food service the customer is always accomodated, if the establishment chooses not to appease the customer they will go to the next Mc Donald's.
I recommend this location in every way, try them out and try the (hidden menu items) only the true old school golden arches heads know.“
“Fries was cold and dark even tho we ordered 5 minutes or so after breakfast. It was like the fries were cooked 10- 15 minutes before the end of breakfast and sat under the warmer light. We asked for fresh fries and they was remainder and brought out to our car. Also they are skimpy with the ketchup. Glad I had a few extra packs in my car. Other than that everything was great. Bonus points... They give u more than 1-2 napkins per person unlike MOST places. I will return. Actually I returned today 2/25/2026 and did a repeat order of yesterday.“
“Ms. Jeanette’s service is BEYOND good! She’s so nice and lively. She even brought our food to our table (which she didn’t have to do) and I love how her energy is so vivacious! I will 100% recommend and I will 100% be eating here again! ✨✨✨“
“I ordered a double filet fish meal with extra tarter sauce. I must say this is the best filet o fish I have had from a McDonald's in years. The fish was so hot and crispy. They put just the right amount of extra tarter on it. My fries were hot, fresh and salted perfectly. Jose was nice and professional. I definitely will be back to order my fish from this location every time. I came in, ordered and was out quickly. Thank you to everyone who prepared my meal. This really made my lunch break that more satisfying and my day ! Keep up the great work guys your efforts are not unnoticed !“
“Food is always fresh so that’s a big plus for me, so far I haven’t had any issues with staff they are awesome However they need help in there busy location and seem to b under staffed!!
Kid-friendliness: Very kind and helpful too my son!!“
“The lady who made our tones on this particular day did an outstanding job. Thankfully this time they were more than an inch tall. So they were worth the price for the amount of ice cream that was on the cone. The young man at the drive-thru window was friendly as well as the young lady who gave us our ice cream.“
“I ordered food from touch screen. Needed to use restroom. When I asked to use restroom (locked) I was told that I needed to make a purchase. Not friendly at all. I totally understand restroom is for customers only, but then I had to prove i did order. There was only one order on screen, mine 🤔 and only one person trying to order at counter. sad times when a public establishment has to unlock door for me. Couldn't even tell me the code, although sign says to get code at counter. Lady was a bit nicer when I asked for pepper. No condiments or napkins available to get yourself. Must have been in a tough area if you have to ask for napkins or pepper. Food was great!“
“Coffee should be simple to order, please dont think Im being nasty just being honest when someone orders coffee and they want cream or sugar with that and it is not delivered like the order states its like ordering a coke and recieving water. Come on gang we can do better have a great night“
“Bought just a happy meal for my son. There were so many options that he felt special ordering. We stayed for about an hour playing around the playplace. It was very clean and friendly. Definitely WILL return. My son had a blast!!
Kid-friendliness: There's a playplace, everyone is super polite and friendly. It's enclosed but outside.“
“whoever’s putting extra big mac sauce on all the burgers here, i love you. thank you for your dedication to your service in the front lines. this is all i’ve ever asked for in all my years alive on this planet. i hope god blesses you with a long and happy life with minimal hardship. thank you again“
“I have to say this morning the manager went out of the way to make sure that things were right. I ordered my breakfast, and it was so quick. I did make a special request to my sandwich but didn't check it as I was going to check in the car. I had no longer sat in the car and she had come outside as she realized she gave me the wrong sandwich and took back the whole bag and then brought back the correct order. Any other time, people just say oh well but she didn't. Thank you and it made for a very good start to my morning ❤️“
“Personal disclaimer: I always order through the app and do drive-thru pick-up.
I have been to many McDonald’s locations and this location has consistently been the best experience in the greater Columbus area. The food is always hot and the fries well salted and fresh. This specific location has spoiled me to where it is the only McDonald’s I want to get food from when I want McDonald’s.“
“If you live on South Hamilton this is the go to, the other McDonald's 5miles down the road that sits next to Rallys is the most ghetto unsanitary place I've ever been to. I will happily drive 10mins out of the way to this location because of the Profesionalism and cleanliness. Thank “
“I work down the road from this McDonald’s. Everyone I go there whether it’s breakfast or lunch, the service is always quick and friendly. The food is always hot and fresh. A big difference than the McDonalds by my house on E. Broad st. Thank you.“
“Got my order COMEPLETELY wrong. I asked for two cheeseburgers and got 0.. mozzarella sticks count was wrong. They were cold. The guy got my drink wrong 3 times, and proceeded to get it wrong.Edit: it's gotten better, the food was cold but they got the order right.“
“Average McDonalds experience, I’m more impressed how they pronounce my name right every time. One of the only McD’s in CBus I visit for a consistent fast food experience, but they got someone in service who is a little delulu if they’re letting the soda machine spit this out and hand it to me. I get wanting the day to go by fast but don’t do me dirty by skimping me on my little treat 😞“