Penn Station East Coast Subs

$ • Sandwich Shops

Menu Order Online

About Penn Station

Penn Station East Coast Subs serves decent food, including good sandwiches. The restaurant has some cleanliness issues, with dirty floors, machines, and tables, and the dining area can be plagued by flies and gnats, which may be off-putting for customers. Staff members, like Tyvon, are helpful and friendly, often going above and beyond to assist customers, such as helping with orders and even offering help with taxes. However, some experiences have been less positive, such as tables not being wiped off and counter surfaces being sticky, which can affect the dining experience. Customers have also noted that the Buffalo chicken sandwich is not worth it and that the fries, while tasting alright, are very oily. Online ordering can sometimes lead to delays or poor service, with food sitting on the oven for a while before being handed out, and minimal compensation is offered for these issues. Despite these problems, the staff's helpfulness and the quality of certain menu items, like the fries and the cheese steak, stand out.