Papa Johns Pizza

Name: Papa Johns Pizza
Address: 508 W Main St, Louisville, Ohio, 44641, US
Telephone: (330) 871-2327
Price range: $
Rating: 2.8

$ • Pizza, Takeout, Chicken Wings

Hours:
508 W Main St, Louisville
(330) 871-2327

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About Papa John's

Papa John's Pizza is a restaurant that has received mixed reviews from its customers. While some customers praise the friendly and polite service provided by the in-store staff, others have expressed frustration with the lack of customer service and communication from the restaurant.

One customer was disappointed with the restaurant's failure to inform them about a delayed delivery, leading to a frustrating experience. The customer emphasized the importance of communication, suggesting that the restaurant should call customers to inform them of any delays, rather than allowing them to wait for an extended period. Additionally, the customer noted that when dealing with frustrated customers, the restaurant should apologize and try to understand the customer's concerns, rather than providing excuses.

Another customer, who frequently orders wings from Papa John's, has had a mix of positive and negative experiences. While the customer initially praised the fast delivery and the friendly service of a specific employee, they have recently encountered issues with the quality of the wings and the lack of provided napkins and ranch dressing. The customer has expressed a willingness to tip well for good service, but has become frustrated with the inconsistency in the restaurant's performance.

Overall, the reviews suggest that Papa John's Pizza has the potential to provide a positive customer experience, particularly with its in-store staff, but needs to improve its communication and consistency in order to better meet the expectations of its customers.