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American • $
“The second shift manager was amazing! Applebee's on stander Ave. Completely forgot all of my girlfriend's toppings on her nachos and only gave us a $20 coupon for our next visit. But the manager here went above and beyond and didn't charge us for our visit. That's how you get repeat customers! Big thank you! We'll definitely be back!“
“We came to Applebee’s for a birthday party with a large group, and I have to say Lori did an outstanding job taking care of everyone. This wasn’t one single table either. Our party was spread across multiple tables, which made everything even more difficult to keep track of, but Lori handled it extremely well from start to finish.
She was professional, friendly, and very organized throughout the entire experience. Even with people sitting at different tables, she made sure everyone was taken care of and that nobody was forgotten. She kept up with drink orders, food orders, refills, and all the little things that come with having a large birthday group. There were a lot of moving parts, but she stayed on top of everything without making it seem stressful.
What I appreciated most was her attitude. She was patient and easy to work with, and she never seemed irritated by the size of the group or everything that was going on. She made a point to check on the tables regularly and made sure the birthday celebration went smoothly. When you have a big group at a restaurant, especially for a birthday, things can get chaotic pretty quickly, but Lori handled it like a pro.
The service was also very consistent throughout the entire meal. She didn’t just take our orders and disappear. She continued checking on us, making sure everyone had what they needed and addressing anything that came up. She was attentive without constantly hovering, which made the whole experience much more enjoyable.
Overall, Lori did a great job and deserves recognition for her service. Taking care of a large birthday party spread across multiple tables is a lot of work, and she handled it with professionalism, patience, and a good attitude. She helped make the birthday celebration a great experience for everyone there. I would definitely be happy to have Lori as our server again and would recommend her to anyone looking for great service at Applebee’s.“