“Outstanding customer service! The employees are always friendly and courteous. Orders are taken carefully and delivered to the table when dining in. Tonight, for the first time, we had a minor mix up on our order. When we made a staff member aware, the manager promptly offered to make a new sub and personally made sure it was correct this time. The attention to detail and making sure the customer was satisfied was very much appreciated. Thank you again to the entire Penn Station staff! Keep up the good work.“
“Outstanding customer service! The employees are always friendly and courteous. Orders are taken carefully and delivered to the table when dining in. Tonight, for the first time, we had a minor mix up on our order. When we made a staff member aware, the manager promptly offered to make a new sub and personally made sure it was correct this time. The attention to detail and making sure the customer was satisfied was very much appreciated. Thank you again to the entire Penn Station staff! Keep up the good work.“