Donuts near Mantua

“The employees at this location are excellent. I come in around 10am. All of them are very friendly. I'm unsure what they're names are, but the girl who rings up the orders knows my whole order to a tee! Everytime I show up I'm greeted with a friendly smile and my order ready on standby. I always enjoy stopping in when I'm on my way to work.“

“Not sure what everyone's issues are with this location. The order was correct, food was hot and as expected.The employees mirror their customers very well. The customer that shows respect, gets respect. Have a good attitude, get a good attitude. Shows patience, gets patience. It's not tough, people. This is a rest stop food place.They're paid in peanuts, work exploitative hours, and deal with horrible people all day. People who only stop as they're passing through, never having to return again and taking advantage of it by treating the employees like garbage, anonymously, never having to see them again.You may suggest they get a different job if they don't like it but in the same breath complain when the new hires suck or the location is closed because management can't find anyone to keep it open.“

“Maggie's was absolutely amazing! Fantastic little place by Hiram College, a cozy little college town. I photograph dog sports over at Duke's K9 Dash N' Splash and wanted to bring the crew there a special treat of donuts. Got donuts, coffee, and a breakfast sandwich. Everything was WONDERFUL! Can't wait to go back when I'm in the Hiram/Windham/Kent/Streetsboro region in June!“

“This place is absolutely amazing! I haven’t had donuts this good since I was younger. I would definitely recommend ordering before hand, but MAN is it worth it! 1000000/10“

“Friendly staff, amazing coffee and food. i drive an hour to get here just for a butter pecan latte 💜“

“I will NEVER order from this business again. They messed up our cake order with 3 different mistakes. then when I called I heard one of the people on the phone in the background talking badly about me. wildly unprofessional! saying i left with the cake so its not their problem.(my husband picked it up and when he brought it home I realized all the mistakes made) so I called immediately like 10 mins later and the baker left for the day so we had to just have a cake that was incorrect. Tues I spoke to the baker who made the cake and explained to her the mistakes that were made. she just kept trying to shift blame onto me. saying oh well you left with the cake so its not our problem once you leave with it. I expressed my husband picked it up cause I was getting ready for the party and as soon as he opened it I saw immediately it was wrong and called you within minutes. didnt matter she wasnt willing to help us out. no discount. no refund, no nothing. she kept blaming her mistakes on the photo I sent her being "too old to see" but the mistakes had nothing to do with the picture. it was a HER mistake not a picture mistake. 1: there was to be no writing on the cake because we have a topper. and they wrote on the cake. 2.I asked them to write a message on the cake board instead. which they didnt. 3. I asked for light pale pink flowers and they were bright fuschia pink. but somehow those mistakes are because of an "old photo?" ok. **eye roll** she took zero ownership and gave no help toward finding a fair way to make the customer happy. I do not recommend this place. they are rude, don't follow instructions, overpriced, poor customer service, and take zero responsibility for their actions. absolutely blown away being treated this way by a buisness. 0/10 DO NOT RECOMMEND. below is will post photos of the cake and the notes stating what I wanted and didnt get.“

“I am a steady patron of Aurora DD I visit daily, sometimes twice a day I have observed over the summer months hard working teenagers doing their best during low staffing We all know everywhere you go to eat or shop staffing is way down causing longer waits and less customer services I have experienced my self frosted donuts upside down in bags, wrong coffee order and at times a no “ thank you “ for my order I tolerated these errors knowing that the staffing was way low and the teenagers who were working were doing the best they could After all wherever you go now a days you usually run into the same difficulties Then enter “Natalie “ the new manager at DD I believe I started seeing Natalie late July All of a sudden staff was smiling, getting my order correct, greeting me and thanking me A complete turn around but same old problems remained I believe the difference has been made by staff knowing their manager is right beside them Working long hours Natalie praises her staff and makes them feel good about their daily hard work dealing with lines that go out into the street Natalie expects her staff to realize that if the customers do not come then there is no paycheck She acknowledges that dealing with the public is difficult You cannot make everyone happy but she teaches her staff to smile, be grateful, pay attention to what your job is for that shift and know errors will occur less if your happy with what you are doing Now that fall is around the corner many of the staff have left to go off to college or cut back on their hours to play high school sports When you patron Aurora DD know they truly are doing the best they can Ask to meet Natalie She is the one with the smile on her face waiting to meet you and thank you for your business“