Donuts in Marion

“Best pastries around by far! 5 stars always! ❤️“

“I just wanted to send in a compliment on one of your employees.. Her name is Cat or Kat.. I have honestly never had a very good experience at this store before.. the coffee is normally either cold or bland and the employees are so-so. I sent in a mobile order half an hour or so before I needed it because it was a bigger order for a school class.. I got to the store about half an hour later because it was just donuts and wanted to give them time to work through the rush.. and the drive-through is backed up into the street and there were several people inside.. I went inside and there was a customer who was visibly upset and I kind of prepared myself that I may be waiting a while longer... the lady helping the visibly upset customer was explaining that his wife had placed an online order and they didn't have it.. after 20+ minutes he got his wife on the phone and the employee (Cat) was so patient and helpful and you could tell she was trying her best to make the situation right even if she just had to remake the drink, but he didn't know what she had ordered making the situation worse.. once Cat talked to the wife she quickly realized the mobile order was under a different name and the drink had been there all along.. totally on the customer but Cat treated the customer with the utmost respect and patience.. After helping the other customers in there I overheard her tell one of them that must be a regular.. that she doesn't normally work on Fridays and just came in last minute because several people called off.. (and you could tell, the whole store was in chaos mode) Cat kept a positive attitude and helped everyone with such a kind attitude and really understood it was a frustrating time for everyone.. She then looked at me and said " You've been here a while how can I help you, she boxed everything up and apologized the whole time.. and to say that's not normal for this town is the understatement of the year.. She was an incredible employee that morning and I will be back because of her.. She really was great and any employer would and should be very happy to have her being the face of the company to the public.“