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“I eat McDonald's, maybe one to two times a month. On this visit, I ordered a Big Mac and was shocked at the size of my sandwich. It was much smaller and flatter than the last sandwich I ordered a month ago about an hour from this location. Did something change recently because this was my first time at this location.“
“Remember how McDonald’s used to screw up every order? Well, no more. This McDonald’s gets it right, every time. It’s been years since there’s been a mistake on my order. And now they have a complex menu, and they still get it right. And the food is good. If you aren’t using their app, you should be, because they have great bargains on there, and you get points you can use to get free food.“
“Just want to say Thank you to the young man working drive thru window today (03.17.24 @ 9:30am)... for great customer service...
..as I was picking up my order I thought I had coffee on it (I've clicked Re-Order on app and this particular one didn't have drink).. he without questions asked me what coffee I would like - although i offered to pay for it he said not to worry...
... sometimes things aren't about the $2 coffee... but being a human being and fixing situation.. small gestures go a long way..“