the food is good, don’t get me wrong. but we ordered our drink 100% correct and THEY got it wrong, so they charged extra?? they barely understand what your saying in there and they always load our drinks with ice and it’s two sips. the service is absolutely horrible
Atmosphere: 1
Food: 5
Service: 1
M
Drive thru only….
Tiffany Soric
This is by far the WORST Dunkin I've ever been to. The food is always under or over cooked, and it's drive-thru only, so if it's bad or wrong, you can't go in and ask for this to be corrected. Rather, you have to wait again in the VERY long line. I'm pretty sure they are aware of the level of the quality of their food and service, that's why they don't allow you in. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Deepu kavali
I ordered a dunkalatte recently and it tasted worse. It was not coffe milk I am damn sure that they added coffee syrup in milk and made it. This is the worst dunkin ever I have been to
Kalli Harmon
Great experience, picked up a mobile order through the drive thru and it was ready as soon as I got to the window! They unfortunately didn’t have the donut I initially wanted, but I was able to get another one I liked and they threw in some extra goodies for the inconvenience which was very kind! I got a refresher that was really good as well :) I asked for light ice and they did exactly that- which some other “coffee” places really don’t, so I’m grateful for that. The people at the window were incredibly nice and everything tasted yummy and fresh. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Ron McIlvaine
Couldn't get in. I had to use the drive through.
Atmosphere: 3
Food: 5
Service: 5
Omar
Worst customer service the employee didnt give any attention to the unsealed cup. Now my car is covered in coffee and my skin is burnt. The employee didnt bother to give me any napkins until I asked a couple of times because she was busy talking to her friend in
Atmosphere: 1
Food: 1
Service: 1
Alex Zlatic
It's DD. So average donuts at best. I am very happy with the service at this location. Friendly staff and conscientious. I will be happy to return
Atmosphere: 4
Food: 3
Service: 5
jay johnson
Great customer service
Atmosphere: 5
Food: 5
Service: 5
River Valley
Ordered 6 doughnuts of 3 different types that cost $10 which is already ridiculous enough. Got them home, they all looked and tasted the same, were half the size they used to be, dry and had almost no filling inside. And this was 730am. I'm just done with dunkin.
Ladies and gentlemen, 7825 Mentor Ave. Dunkin’ Donuts. Please do not go here I went to Myers grocery store pulled in ordered in sausage, egg and cheese croissant and a water. After taking a couple bites, I thought something felt kind of weird, but I was hungry by the time I got home after about an hour and a half, I went to the grocery store to pick a couple things up. I couldn’t get home fast enough to throw up puked vomited so hard. I called the restaurant they’re saying I’m so sorry. I’m so sorry. I think they’re leaving leftover stuff. It’s the only thing I had to eat this day . I really don’t wanna hurt anybody’s business. But this is awful. Please don’t eat here. They don’t have quality food. The sausage looked gray .
Sean Ischay
We can only hope this place shuts down…
Atmosphere: 1
Service: 1
Christa Dougher
This location sucks. They built a lovely dining room that you can't even go inside. Like why even bother? Even if you take that aside everybody there is very rude and nasty.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte, Doughnut, Donuts
Frank Gagyi Jr.
This place is a sleaze. Why is it a Dunkin Go??? They’re too lazy to open up and maintain a dining room? Why don’t they spread the cream cheese on a bagel before giving it to the customer? It is quite irritating that I already pay too much for it and I have to spread it myself. I’ll stick to the grocery store, thanks.
the food is good, don’t get me wrong. but we ordered our drink 100% correct and THEY got it wrong, so they charged extra?? they barely understand what your saying in there and they always load our drinks with ice and it’s two sips. the service is absolutely horrible
Atmosphere: 1
Food: 5
Service: 1
Drive thru only….
This is by far the WORST Dunkin I've ever been to. The food is always under or over cooked, and it's drive-thru only, so if it's bad or wrong, you can't go in and ask for this to be corrected. Rather, you have to wait again in the VERY long line. I'm pretty sure they are aware of the level of the quality of their food and service, that's why they don't allow you in. Terrible.
Atmosphere: 1
Food: 1
Service: 1
I ordered a dunkalatte recently and it tasted worse. It was not coffe milk I am damn sure that they added coffee syrup in milk and made it. This is the worst dunkin ever I have been to
Great experience, picked up a mobile order through the drive thru and it was ready as soon as I got to the window! They unfortunately didn’t have the donut I initially wanted, but I was able to get another one I liked and they threw in some extra goodies for the inconvenience which was very kind! I got a refresher that was really good as well :) I asked for light ice and they did exactly that- which some other “coffee” places really don’t, so I’m grateful for that. The people at the window were incredibly nice and everything tasted yummy and fresh. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Couldn't get in. I had to use the drive through.
Atmosphere: 3
Food: 5
Service: 5
Worst customer service the employee didnt give any attention to the unsealed cup. Now my car is covered in coffee and my skin is burnt. The employee didnt bother to give me any napkins until I asked a couple of times because she was busy talking to her friend in
Atmosphere: 1
Food: 1
Service: 1
It's DD. So average donuts at best. I am very happy with the service at this location. Friendly staff and conscientious. I will be happy to return
Atmosphere: 4
Food: 3
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Ordered 6 doughnuts of 3 different types that cost $10 which is already ridiculous enough. Got them home, they all looked and tasted the same, were half the size they used to be, dry and had almost no filling inside. And this was 730am. I'm just done with dunkin.
Restaurantji Recommends
Avocado toast was perfect
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Latte
Ladies and gentlemen, 7825 Mentor Ave. Dunkin’ Donuts. Please do not go here I went to Myers grocery store pulled in ordered in sausage, egg and cheese croissant and a water. After taking a couple bites, I thought something felt kind of weird, but I was hungry by the time I got home after about an hour and a half, I went to the grocery store to pick a couple things up. I couldn’t get home fast enough to throw up puked vomited so hard. I called the restaurant they’re saying I’m so sorry. I’m so sorry. I think they’re leaving leftover stuff. It’s the only thing I had to eat this day . I really don’t wanna hurt anybody’s business. But this is awful. Please don’t eat here. They don’t have quality food. The sausage looked gray .
We can only hope this place shuts down…
Atmosphere: 1
Service: 1
This location sucks. They built a lovely dining room that you can't even go inside. Like why even bother? Even if you take that aside everybody there is very rude and nasty.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte, Doughnut, Donuts
This place is a sleaze. Why is it a Dunkin Go??? They’re too lazy to open up and maintain a dining room? Why don’t they spread the cream cheese on a bagel before giving it to the customer? It is quite irritating that I already pay too much for it and I have to spread it myself. I’ll stick to the grocery store, thanks.
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