Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
Chicken Bowl
Burrito Bowl
Burrito
Salad
Chipotle Mexican Grill Reviews
301 ratings
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I would like to start this by mentioning that I have never been a chipotle fan. Specifically this location. But, I was beside myself considering I haven't been in months. Well I stopped in about 2 hours ago or so...
I noticed a new employee working register AND making food, and upon listening heard that she had only been there for three days. She had a line of around 20 people and was the only one working in the front. She kept telling her co workers she was out of ingredients...read full review
I noticed a new employee working register AND making food, and upon listening heard that she had only been there for three days. She had a line of around 20 people and was the only one working in the front. She kept telling her co workers she was out of ingredients...read full review
Mobile order was very good and made well was very pleased with my order
The food was exactly like every other chipotle – pretty good! The lady who waited on me was very nice, and did a great job with my order. What really lets this place down is the atmosphere. The dining room was incredibly dirty. I had to wipe off a table in order to sit down. There were no available tables that didn't have food on them, and the floor was disgusting.
I returned a month later to see if anything had gotten better – and it's worse. The food is chipotle...read full review
I returned a month later to see if anything had gotten better – and it's worse. The food is chipotle...read full review
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill in Philadelphia has received mixed reviews. While some customers have complained about rude staff and lack of communication on item availability, others appreciate the great food and friendly service. Recently, a customer noted that staff are friendly and quick, with no issues in their regular orders. Improvements have been observed in replacing meat and rice with fresh items, enhancing the overall quality. However, there have been instances of staff not being very helpful, leading to some dissatisfaction. Yet, when problems arise, employees, like the one at the register, have shown a willingness to resolve issues quickly, earning praise for their efforts. Despite some inconsistencies, many employees are attentive, and the food quality remains consistently good.