Panera Bread

$ • Cafe, Salad, Soup

Hours:
5675 Youngstown Warren Rd, Niles
(330) 505-3395

About Panera Bread

Panera Bread offers a mixed experience. While some customers enjoy the new menu and efficient drive-thru service, others express disappointment over high prices and slow service due to understaffing. The southwest chicken salad and corn chowder continue to receive praise for their flavors. One customer noted that the food is always top notch, and many enjoy the Italian sandwich and ranch cobb salad. Despite friendly employees, some feel that the staff appear exhausted.

The manager's friendly assistance during busy times is appreciated, and there have been positive experiences with customer service, like a replacement for a bad drink. However, order accuracy is a consistent issue, with some customers jokingly referring to it as "Panera Roulette." The take-out procedure can be confusing, as customers often find themselves waiting in long lines despite having placed orders through the app. Free refills are a plus, but there are concerns about the drive-thru's condition, including sinkholes. Overall, the restaurant provides a unique dining experience, often better than typical fast food options.

Customers' Favorites

Panera Bread Reviews

3.5
194 ratings
Restaurantji Rating
5
31%
4
17%
3
12%
2
5%
1
35%
Food
3.3
Atmosphere
3.6
Service
3.5

Share your opinion about Panera Bread

Restaurantji Rating

After sitting in the drive thru for 20 minutes. Being argued with. Dirty looks. I’d fire every single one of the girls that were in the drive thru making comments and clearly didn’t want to come to the window. Can’t even make a $6 dollar coffee. BUT THEN WANT TO UP CHARGE YOU. up charge me for what ? After paying for what looks like you grabbed from the trash I wouldn’t even feed to a dog!

I’ll expect a refund for this garbage and I’ll never be back you lost...read full review

HORRIBLE!! I believe this is the worst Panera Bread establishment in the area! Definitely skimp on food quality! The drinks are watery too. Just ordered a flatbread. Toppings only in the center and as dry as can be. Probably not more than 2-3 tablespoons of disuse on the entire flatbread. It tasted like the cardboard box in which it was delivered.

Read All Reviews(194)

Ratings

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Hours

Monday 6:30AM - 9PM
Tuesday 6:30AM - 9PM
Wednesday 6:30AM - 9PM
Thursday 6:30AM - 9PM
Friday 6:30AM - 9PM
Saturday 7AM - 9PM
Sunday 7AM - 8PM
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