Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
225 W High St, Orrville
(330) 683-2479
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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It’s a shame. Growing up, the DQ in Orrville was always the place you went to after high school games or a treat after work. Unfortunately, that isn’t the truth anymore.
Again I had a disappointing result. Ordered some ice cream treats and paid extra for an extra amount of Oreo in my blizzard. Ended up with ZERO Oreo.
Also, recently have had terrible customer service. Not sure what’s going on, but these younger workers seem to have zero communication skills....read full review
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
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Dairy Queen Grill & Chill is a popular restaurant that usually handles crowds well. The employees are patient and kind, offering excellent service even during busy times. Although occasional mistakes can occur, the staff typically goes above and beyond to create a pleasant experience for customers. They are known for showing kindness and compassion, especially to those with special needs. However, recent changes have brought some challenges. The new layout of the inside dining area has received mixed reviews, with some customers noting it may take time to adjust. Additionally, the dining area itself needs upgrades, as there are reports of broken tables and slit seat cushions. Customers have expressed frustration over the dining room being closed most of the time, which impacts their ability to enjoy meals inside. The drive-thru can also be backed up, leading to longer waits. Overall, while Dairy Queen Grill & Chill has a reputation for good service, recent changes and maintenance issues have led to a varied experience for visitors.