4.1
Good
125 Reviews
6088 Mayfield Road, Mayfield Heights · 9.04 miles
Customers’ favorites
- Fried Mac N Cheese Balls
- Nashville Hot Chicken
- Philly Cheese Steak
- Buffalo Chicken Wrap
“So, long story short, don't expect any kind of service from the bartender if you come on a Saturday evening. I started not to say anything but after a lot of thought I felt like this needs to be said. My wife and I have visited this place on several occasions usually during the week and had great service from Maggie. However this past Saturday was a complete disaster. We came in to have a burger and beer and after arriving and sitting at a table in the bar area we waited.......and waited ........ and waited. Finally after sitting and watching the bartender who we later learned was Kate socializing with what appears to be her friends for almost 15 minutes we finally flagged a guy walking by asking him if there was a waitress for this area. He stopped immediately and apologized asking what we wanted to drink and then proceeded to go behind the bar and grab our drinks himself. Coming back he apologized and asked if we wanted something to eat and took our order. Our food was later brought out by someone else and the whole time the bartender continued to socialize with the two or three people at the bar that appeared to be friends. Only after our food was brought out did she finally decide to tear herself away from her social group and grace her with her presence, and even this interaction seemed to be a bother to her. Guess I made a long story longer. Point is the bartender Kate is ok if you're in her social group. If you're not forget about getting any kind of service from her.”