Bob Evans
$ • Family, American, Comfort Food
Hours:
13875 Cedar Rd, South Euclid
(216) 320-9191
About Bob Evans
Customers' Favorites
Bob Evans Reviews
Ratings
Menu
Hours
Monday | 6:30AM - 9PM |
Tuesday | 6:30AM - 9PM |
Wednesday | 6:30AM - 9PM |
Thursday | 8AM - 7PM |
Friday | 6:30AM - 9PM |
Saturday | 6:30AM - 9PM |
Sunday | 6:30AM - 9PM |
Bob Evans, a popular American restaurant chain, has received mixed reviews from its customers. While some have praised the friendly and attentive staff, others have experienced issues with slow service and delayed food orders.
One customer, who visited the Cleveland location, was disappointed to find that the staff seemed uninterested in providing prompt service. They waited for several minutes without being acknowledged, until a helpful employee named Keesha stepped in to take their order. Keesha's outstanding customer service and efficiency in handling the orders were noted, in contrast with the other staff members who appeared to be less engaged.
Another customer, visiting on Memorial Day, experienced a longer wait time for their food, with others who had ordered after them receiving their meals first. However, they acknowledged that this may have been due to a potential shortage of kitchen staff.
On a more positive note, a third customer expressed their appreciation for the warm and welcoming atmosphere at Bob Evans, as well as the familiarity of the waitstaff with their regular order. This customer found the friendly and eager spirit of the staff to be a highlight of their dining experience.
Overall, Bob Evans seems to offer a mixed experience, with the quality of service varying across different visits. The restaurant's strengths lie in its welcoming atmosphere and attentive staff, while its weaknesses may be related to occasional issues with staffing and timeliness of food delivery.