Domino's Pizza in Toledo

“I just wanted to give a HUGE shoutout to the Domino's in Point Place! Yesterday we ordered 8 Pizzas for pick up for our sons 1st birthday party. The woman I spoke to told me she remembered celebrating her daughter's 1st birthday & asked if they could write happy birthday on the boxes. I said absolutely! If that's something you would like to do we would love that! They went above & beyond anything we could have imagined. Each box had a special message, and was carefully decorated. The amount of time it took for them to decorate each box was not unappreciated. I don't know the name of the woman I spoke too, but she deserves a raise!! It's not often people are recognized for GOOD things!! I would definitely order from them again for another party & I hope you will too!!“

“OMG man when I say it's amazing that'll just what I mean. Let me tell you about the young lady that served me, OMG she was so amazing she took the time out to teach me to use my medical voucher and by the way that was my very first time ever trying this place. As I sat down waiting for my order here comes yet another employee asking if I needed help? I kindly replied with no thank you. This place was Super Nice and Clean again that was my first time trying them so this is why I gave them 5 ⭐⭐⭐⭐⭐ again way to go Domino's thank you so much and yes you guys will be seeing my more often this summer because my nannies (grandbabies will be here.“

“We hadn't had Dominos in a while - we used to order from another local store, but wanted delivery which auto popped to this one. The food was perfect, fresh, and flavorful. Everything looked like it should - no disappointments! I don't know if this store is just God tier or if there's been some corporate changes, but we'll definitely be ordering from them moving forward.“

“Going to give this Domino's 5 stars with a couple items that could be improved.I had what I felt was a major concern towards their ordering process that I brought to the attention of the general manager. After some discussion, the manager was more than willing and happy to make the situation right. Despite the ordering process, the food is superb. I'm not entirely sure what they do different from other Domino's, but the flavor of what we used to believe was moldy bread is no longer in our mentality. Even in this moment, I'm craving specifically Domino's pizza.If I were to base my review solely on customer service alone, this particular store would receive only 2 stars. Being somewhat new to the area, I try to avoid Toledo as much as possible due to the upward trend of disrespect. Hearing staff use vulgar language in the presence of customers made my stomach turn. Does everyone cuss? Sure. But the amount of unhappiness that lives on the employee's faces during productivity provides a sense of hidden toxicity in the workplace. While the staff is very friendly when dealing with you directly, I suddenly felt like I was inside of a low-scaled McDonald's and somebody was about to start a fight.Finally, the staff needs a little more training on how to help a customer when ordering online. Just because the promotions are different, doesn't mean the customer can't select pay at store. So simply being charged extra when unnecessary was not acceptable nor appropriate.In conclusion, this Domino's is fantastic as long as you don't go inside. I think a little more attention and motivation to the overworked staff is necessary and would absolutely help boost morale.“

“It’s not your typical chain pizza! I know we all have our favorite pizza places or we prefer to save time &/or money by getting the orange box stuff. Let me tell y’all though every time except for once did the have it to me in a orderly fashion. Also the new & updated location is awesome with the drive-through window!“