Popeyes Louisiana Kitchen in Toledo

“The wait was really long, but the food was good and warm. Reason for four stars is because I did mobile order and drive thru pick up because I had my kids with me. Keeping that in mind, when I reached the order board and told them I had a pick up order they tried to tell me I had to come in to get it. Eventually they told me to pull around but appeared upset with me going through the drive thru even though the app recommended it as one method of retrieving the food.“

“I went to Popeyes late at night while they were about to close, and the weather was terrible, but Kavontae still took my order with the best attitude and professionalism. He was patient, respectful, and made sure my order was perfect despite the circumstances. That kind of dedication and customer service is rare and deserves real recognition. Kavonte truly turned a stressful, late-night situation into a great experience. Popeyes is lucky to have him!“