Wendy's

3040 Northwest Blvd, Upper Arlington
(614) 459-2370

Recent Reviews

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Antonio Mobley

Best Wendy’s I had in a long time… the fries was Hot and Fresh! The sandwich was so good and Fresh! Excellent service!

Atmosphere: 5

Food: 5

Service: 5

Mylah Morris

You now talk to a robot instead of a real person in the drive thru and when I paid the lady didn't smile or say thank you.

Atmosphere: 3

Food: 3

Service: 3

Linda Arbuckle

I tried to order from kiosk only to be only told it was down.I tried to get the order to the cashier, I even showed my phone my order that I wanted, but the cashier acted she couldn’t understand me. And she messed up our order, I ordered a brownie batter frosty frappe but all coffee with chocolate syrup. Messed up the baked potatoes and gave us a frosty we didn’t want. I came back because they forgot my apple and a receipt for the coffee since it had to rung up separately. They gave the apples and an attitude about the receipt. We used to love coming here because it is so close to our house but we are NEVER coming back because of this experience. If I could, I would give the service a -5/5 and a refund for the trouble

Atmosphere: 1

Food: 3

Service: 1

Brandy M

My visit was June 30, 2025 at 2:11 PM. The manager was upset because I asked for fresh fries and fresh chicken nuggets. He is rude to his staff members and he definitely needs a training session with customers. I observed him working with a minor employee, I’m glad that’s not my child. You cannot speak to children in any kind of manner.

Jahari Murdock

Only gave it a 2 for service because I had to ask for my food and there isn't much interaction with the actual staff. My kids and I go there every Friday and they love it. Great prices, great location and located in the heart of a great community.

Atmosphere: 5

Food: 5

Service: 2

Juan Barndollar-Stuckman

This was the first time having a Wendy's breakfast. It was good. Loved the little ho-jo taters.

Food: 4

Service: 4

Driver of the Year

This location is definitely one of my favorite locations. You don’t have to ask for nothing to be made fresh.!!!! Me and my wife’s favorite location to stop at on really good days outside. They have a wonderful patio with comfortable seating inside and out! you don’t never have to hope for a breeze to come through! ………but can get a little hectic at this location During dismissal hours for the local school that’s right down the street just a heads up but other than that, you can never go wrong with a Dave single Skip the fries and get a six piece nugget instead because they’re always dropping them fresh there so fresh you can just skip the sauce🙏🏾🙌🏾

Atmosphere: 5

Food: 5

Service: 5

Kevin Cramer

Literally can not place an order inside with any coupons or rewards because they no longer have a cashier. Absolute insanity.

Atmosphere: 1

Food: 4

Service: 1

Ti Hsu

The customer service at this Wendy’s is incredibly bad. The staff are actively hostile and dismissive towards customers, and mock you if you have any questions about your order.

Atmosphere: 1

Food: 1

Service: 1

Bacchian Lout

If you’re going to close the dining room, at least turn off mobile pick ups so you don’t waste people’s time.

Service: 1

Tim Burton

Biscuits are not supposed to be hard Wendy's.....every time and I mean every single time I get a biscuit anything, the biscuit is hard a rock. If you are going to keep increasing pricing on everything then the quality NEEDS to be MUCH better. Your food now is pathetic. The honey buddy piece of chicken or whatever is the most disgusting piece of "chicken" I've ever had.
Wendys used to be good.
Not anymore.

Atmosphere: 3

Food: 1

Service: 3

Luke Haver

Been here many times over 5 years and it is hit or miss. It's worse than ever the past 2 years. Most recently staff completely ignored any interaction inside despite making eye contact several times and me asking a question several times. They didn't say a word back, just spoke in a different language to a coworker while continuing to stare at me. Lack of basic respect, terrible service, subpar food. Clearly management and corporate don't care.

Atmosphere: 1

Food: 1

Service: 1

Tyler E

I had an absolutely unacceptable experience at this location around 7 PM on a Sunday. When I walked in, staff actively avoided me, so I took a moment to look at the menu. Eventually, an employee with a headset and gloves still on approached the register and asked, "What can I get for you?" As I started to order, he abruptly cut me off, yelling, "You can wait!" before storming off.

When he returned, I calmly asked, "What was that?"—only to be immediately told to leave the restaurant. I had done nothing wrong except try to order when prompted. As I was already walking toward the door, he even called for another employee to physically chase me out.

This wasn’t a case of being short-staffed or overly busy; it was pure hostility. A simple apology would have resolved the situation, but instead, I was threatened and removed for no reason. I will never return and will make sure others are aware of this treatment.

Additionally, I will be reporting to the health department, as the same gloves used for food prep were also used on the register.

I took the photo of the employee from outside the shop as he was telling another employee to chase me and I did not feel safe in the building.

Atmosphere: 1

Food: 1

Service: 1

K. R.

The food was horrible the last few times I have eaten from this location. The staff is inattentive and all of my sandwiches and fries were massively overcooked and were clearly sitting for quite awhile under heat lamps as they were dried beef pucks and completely inedible.

Atmosphere: 3

Food: 1

Service: 1

Robin Williams

With this wendy's, it's a hit or miss. Sometimes, the food is fresh, other times dry and not good.

Food: 3

Service: 2

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