“Clean, very happy employees. I didn't see a scowl on anyone's faces, smiles and laughter.
Wheelchair accessibility: Tables were the right height. To move a chair so my wheelchair can fit, it was easy to slide and light enough to push it out of my way.“
“Love Arby’s but this one place in particular was a bit of a headache, always order sliders which doesn’t take longer than 3 minutes to get them and I understand they were busy with a lot of orders but there was one specific girl short and African American that was putting my order in the bag but took awhile to give it to me because she was to busy texting on her phone and I could clearly see she was on messenger getting texts and texting back, one guy finally grabbed my bag and gave it to me. There’s no need for an employee to be on their phone when doing their job.“
“I must say, Ms. Lo've is simple a sweet & good woman.
Went through drive thru on 5/22/24 and mistakenly left my CC.
I drove next door to Harbor Freight and she ran over and handed me my card!
That, ladies & gentlemen, is what I call superb customer service.
Lo've @ Niles Arby's should be commended and rlfurrher rewarded for her care!
The regular roast beef was also amazing!! (Love that horsey sauce!)“
“Super friendly, foods always nice and hot. Only downside was that my children and I almost got backed in to. A person in a 4 Door sedan gunned it backing out of a parking space. The breaker quickly and then did another burst in reverse. This made me and my children drop our drinks and run back to the door. The staff provided drinks back and super kind.“