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“Service is exceptional, the people are very pleasant, I've only had a few mistakes on my order, which were so minor, that I didn't even address the one, and the second was immediately corrected with a very kind apology, both of were during a lunch hour rush, food received has always been hot and delicious. Staff always seems happy and have always had smiles.“
“I must say, Ms. Lo've is simple a sweet & good woman.
Went through drive thru on 5/22/24 and mistakenly left my CC.
I drove next door to Harbor Freight and she ran over and handed me my card!
That, ladies & gentlemen, is what I call superb customer service.
Lo've @ Niles Arby's should be commended and rlfurrher rewarded for her care!
The regular roast beef was also amazing!! (Love that horsey sauce!)“
“Have you given Devon a raise yet? He's really solid guy who goes the extra mile. My family will frequent that Arby's specifically from now on if y'all continue to hire superstars like Devon. Seriously though, give him a raise.“
“Super friendly, foods always nice and hot. Only downside was that my children and I almost got backed in to. A person in a 4 Door sedan gunned it backing out of a parking space. The breaker quickly and then did another burst in reverse. This made me and my children drop our drinks and run back to the door. The staff provided drinks back and super kind.“