Panera Bread
$ • Cafe, Soup, Salad
Hours:
8210 Market Pl Dr, West Chester
(513) 860-0047
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Possibly the worst run franchise ever. I continue to give this place chances and I continue to get burned. Poor customer service, slow, consistently out of items, poorly prepared food, and I’m not sure I’ve ever gotten an order that wasn’t missing something or prepared incorrectly. I understand that supply chains and lack of labor is an issue…but a lot of issues could be managed better if employees weren’t busy taking cigarette/vape breaks out back or just communicating...read full review
I went last night 11/9/2021 around 8pm they close at 9pm to this location for the very first time. There was several staff working, not one staff member said a word to me. All I ordered was bakery items for this mornings breakfast. It took almost 15 min to get it. From the back I heard my last name and the bag being thrown on the counter. This new kiosk system is terrible. Panera can do better and the management for the West Chester/Beckett Ridge location needs to improve.
Sitting here for lunch. People were shoulder to shoulder trying to navigate the filthy order pads. One guy actually helped someone else with theirs because it wasn't working. People standing all over waiting to order. Dirty store, coffee spilled on coffee center. Cold coffee. Dirty Tables. Last time I will ever come to this location. I can go to Applebee's, be seated, served, for the same money.
Ratings
Menu
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 7AM - 8PM |
People in West Chester Also Viewed
Panera Bread at Market Pl. is known for its wonderful staff, who are efficient, professional, and prompt. The restaurant offers a delicious and fresh menu, with popular items including the Mediterranean veggie sandwich, chipotle chicken avocado sandwich, and grilled cheese with chicken. The interior has a warm and inviting ambiance. However, some customers have noted a lack of noodles in the chicken noodle soup and a thin egg in the croissant with egg. Despite the slightly higher cost, sip club members enjoy the benefit of iced coffees. Overall, Panera Bread is a pleasant dining experience with room for improvement in certain menu items.