Starbucks in West Chester

“They went above and beyond for me here. It was my first time at this location. I asked for a cold brew pumpkin foam in a decaf version. They did not have this but quickly offered a solution and made it work. They created essentially the same thing…. with decaf. Delicious. Thank you!“

“I went there today via drive thru just past noon (12:10-12:15 today). I love the pistachio latte and wanted to try the cold brew but noticed there were some differences in the recipe between the two (syrup wise). I asked the barista about it and they recommended replacing the vanilla syrup with pistachio. 10/10 love it! Thanks for dealing with me and helping me problem solve. Will be back (always am).“

“First let me say that if not for Judah, my rating would be 1 star. The white dude w/eyeliner on that was working with him this morning October 16th during the 10 o clock hour has zero customer service skills and idk why he even works at Starbucks. To make a very long story as short as possible, I paid with stars. Eyeliner guy scans my QR twice and I lose double the amount of stars. He says nothing. I drive home, realize what happened, and try to call SIX different times but never reached anyone because *someone* kept picking the phone up and hanging up immediately. So I drive all the way back, stand in line and once it’s my turn they’re both standing there so I told them what happened. The guy who actually did it doesn’t make any facial expressions at all, doesn’t say sorry or my bad or ANYTHING literally no remorse or even acknowledgement of what I’m saying. Judah steps in, apologizes for something he didn’t even do and starts working with me to resolve the issue. While I’m waiting to see what Judah’s supervisor says, I take a sip of my drink and it’s disgusting because on top of everything else, the mf eyeliner guy didn’t even make it right. I ordered a honey citrus mint tea and got a jade mint. No lemonade, no peach tea bag. Dude literally did not pay attention when he was “serving” me whatsoever. He rang it up as a honey citrus mint and even repeated it back to me before he started but still did zero of the steps to make one. Like dude you know there’s lemonade in it and you know it’s two different tea bags. What was the point of being lazy and making my drink wrong like I wouldn’t taste the difference and come back?? Anyways I got it all sorted out thanks to JUDAH and if I ever come back to this location it will be because of him. He also remade my tea and I’m not exaggerating when I say it was the best one I’ve had. I have spent hundreds of dollars at this location because I go to target multiple times per week and I also collect cold cups so every time new ones drop I’m in there buying 4-8 cups at a time. There are several Starbucks locations that are closer to my house, but I go out of my way to patronize this one. Eyeliner guy needs a new job and some customer service skills. 0/5 for him. Judah needs a raise.“

“I always visit here to get my drinks and today was extra special because the employees who work here really care about the awesome service that they provide. Thank you Remy and Kaila (please forgive me if I spelled your names wrong) for always providing outstanding customer service!“

“I go to this Starbucks all the time and they’re always amazing. The staff is super friendly and welcoming and they really care about customers. Recently I spilled my drink and a male barista immediately remade it for me and cleaned it up without any hesitation. The service is consistently fast and kind, and it’s honestly one of my favorite Starbucks locations. Highly recommend!!“

“Visiting The Starbucks on Princeton Glendale is the best way to start your morning. Everyone I encounter there is smiling and friendly and attentive. I love these people. Shout out to Morgan and Chris for running the store smoothly and for always showing me concern when I miss a day or week.❤️❤️❤️❤️“