Chick-fil-A in Westerville

“A minor mistake was made. Grace took care of the issue, made it right. Great customer service. Very friendly and helpful. Shocked because I got treated really well as if I was spending a huge amount of money. Customer service was class act, which is very unusual now a days. Thanks for the care.“

“Just a little bit ago, I was waiting for my fiance to get off work from a neighboring business.
One of the gentleman who was working outside at the drive-thru came over and asked if everything was all right or if I was stranded because someone was stranded in that parking lot before.
Once I assured him I was all right, he asked if I needed our water or anything before he went inside.
I thought that was awesome!“