Dunkin' Donuts in Westerville

“so yesterday I got a promotional cup from from this location and it was cracked at the top. I went back in the evening after work to see if they could do anything and they said to contact the manager. I was a little heated and ended up getting in contact with corporate and they got me into touch with the manager. I ended up coming in this morning and getting it not only exchanged out with no issues, they also gave me a second cup and a drink! The manager was extremely kind and helpful and made the whole interaction extremely simple. I definitely will be coming back!“

“I went to Dunkin today and it was very very busy. Drive thru was busy and inside was busy. The team was working very well together! However I want to point out Taji above all else. There was an incident with one of the employees and I told him and he went out of his to correct the problem and remake the order even after the guy already left. This was top tier of him. If he isn’t in a leadership position he needs to be now.“