Panera Bread

$ • Cafe, Salad, Soup

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About Panera Bread

Panera Bread, a well-known restaurant chain, offers a diverse menu filled with a variety of tasty options. Customers frequently find the food fresh and delicious, with healthy selections like salads, sandwiches, and comforting soups. The bakery items, including pastries and breads, are consistently fresh and enjoyable. The café area is clean and well-maintained, providing a comfortable space to relax or work with free Wi-Fi. The staff is generally friendly and efficient, although some customers mention that ordering can feel rushed, especially when staff members are hurried and may not be very knowledgeable about questions. Customers suggest knowing exactly what to order to avoid confusion. While some reviews note that Panera is becoming expensive for what is received, many still feel the quality and atmosphere justify the cost. The restaurant aims to provide a good dining experience, though there is room for improvement in customer service consistency. Overall, Panera Bread remains a popular spot for casual meals and quick bites, with some recent feedback highlighting great service from the management team and enjoyable menu items like the Cobb salad and onion soup, despite some mixed feelings about new offerings.

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Panera Bread Menu
Panera Bread Menu

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Panera Bread Reviews

3.5
258 ratings
5
40%
4
12%
3
7%
2
14%
1
27%
Food
3.6
Atmosphere
3.6
Service
3.5

Share your opinion about Panera Bread

I order my coffee cups to go and they never sit it out for me like other Paneras do. I have to ask for the cup I payed for when it should be ready at counter.
I ordered food through the app to be delivered to my work. The dasher cancelled the order so I called the store for help. Rich remade my order AND delivered it to me. Hands down some of the best customer service I have ever received!
I really wanted some French onion soup, so my husband and I ordered take out from Panera in Westerville.

When we got home, the French onion soup was missing the croutons/bread and the cheese.

Although I was disappointed in my soup, my husband ordered the sesame ginger chicken bowl and said it wad delicious. Our youngest daughter had the chicken roma on an asiago bagel, and said it was amazing. Our middle daughter ordered the Italiano and she enjoyed her food.

Although...read full review

Read All Reviews(258)

Hours

Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 9PM
Friday 6AM - 9PM
Saturday 6AM - 9PM
Sunday 7AM - 8PM
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