“I recently visited Raising Cane's in Willoughby and was incredibly impressed with the entire experience. During my visit, the restaurant was dealing with technical difficulties and did not have Wi-Fi, which caused orders to move slower than normal. Despite the challenges, the staff remained professional, polite, and focused on providing excellent customer service.
Every team member I interacted with maintained a positive attitude, communicated clearly with guests, and worked hard to keep things moving as efficiently as possible. It would have been easy for frustration to show during such a difficult situation, but the crew handled the adversity with patience, teamwork, and genuine care for their customers.
What stood out most was how respectful and apologetic everyone was while continuing to serve guests with a smile. The team demonstrated great character and commitment to customer service under pressure. Challenges happen, but it's how a team responds that makes the difference, and the Willoughby Raising Cane's staff absolutely delivered.
Great job to the entire crew for turning a potentially frustrating situation into a positive experience. I will definitely be back!“
Customers` Favorites
“Amazing food every time you go ! Best chicken fingers ever !!“
Customers` Favorites
“I ordered the 3 Piece Basket with Fries and Toast. I also got an extra sauce, sooo good. Food came out before I got my drink and picked out a table. Chicken fingers were hot and crispy!! Fries were perfect and the sauce was delicious. I never really eat the bread, always full just eating the tenders and fries. Table was clean and it was a nice peaceful lunch.“
Customers` Favorites
“Went to this very humble restaurant via drive-thru last Friday (12/6). When placing our order at the drive-thru, the staff was generous and professional in listening to our order. Service here is very super-excellent. Staff wasted no time making our meal. Immediately, it was delivered to our car. This is, by far, the most excellent service I've ever had. Never will I stop coming here again. This is a wonderful no-nonsense staff that is incredibly loyal, and respectable to its customers, whether inside the restaurant or drive-thru. And our overall meal was fantastic and awesome, by all means. Kindness is never out of style. Not at this place.“
Customers` Favorites
“Love their food! Happy we finally have one close by!“
Customers` Favorites
“Went to Sylk’s this evening on Mayfield Road. Tasha the manager challenged me that she’d have me done and satisfied in 7 minutes or less. She did it in 6. Plus she handled other orders. I am was elated. Keep it up Sam!“
Customers` Favorites
“Always great and attentive service. They actually get your order right, speak clear, proper English, and provide utensils and sauces. I wonder why lol. What could be the clear difference between this place and every other fast food place in the area? I just can't put my finger on it.....“
Customers` Favorites
“Arrr, Chick-fil-A be a legendary port o’ call for any hungry sailor! The chicken be consistently hot, juicy, and seasoned just right, with flavors ye can trust every voyage. What truly sets this galley apart be the crew—fast, polite, and always smilin’, makin’ every visit feel smooth as calm seas. The place be spotless, the service be swift, and the experience be downright pleasant from start to finish. Five parrots out of five! 🦜🦜🦜🦜🦜 — From the strangest reviewer in the seas, forever answerin’ the call of the chicken!“
Customers` Favorites
“Went to Sylk’s this evening on Mayfield Road. Tasha the manager challenged me that she’d have me done and satisfied in 7 minutes or less. She did it in 6. Plus she handled other orders. I am was elated. Keep it up Sam!“
Customers` Favorites
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“$2 per chicken tender is a ridiculous value considering these chicken tenders aren't small or dry. The tenders were better than those from most restaurants. The biscuit was drenched in honey butter greatness. I'd definitely return to this place. Enter the gas station building, turn right then whoomp, there it is.“