Chicken Shops near Willoughby, OH

“From the moment I walked in the staff was welcoming and treated my toddler extra special giving her an extra toy not part of the kid meal. The store was the cleanest I've seen from any fast food restaurant and I will enjoy going back to this canes anytime we go out to eat.“

“Chick-fil-A sandwiches have always been a great go to for that chicken sandwich itch. I also do love their salads as they are pretty hefty with the quantity you get in each bowl. The quality of the lettuce is also nice compared to other food chains. The waffle fries are good, but I have experienced at the Willoughby location that they will go very heavy on the salt sometimes where my family and myself just cannot eat them.

My real only complaint is the drive thru service. I would say that in my last 10 visits here, 3 of those times I was missing food. Now, it is my error for not double checking my bag, but in my defense I have been to other food establishments that I have not had issues with any of my orders exceeding at least 30+ trips. This location has dual lanes, and sometimes you can feel pressure of being in lane waiting for food when the car behind you has already been serviced. With the amount of staffing, I feel they need to have someone double check orders.

The staff though is polite and kind, which is nice. I feel the accuracy in which the orders are packed needs to be checked.

Update: I had an issue last night 3/7/25 where my order was missing a sandwich. I noticed this once I got home. I called the store with no answer. I was instructed to leave a voicemail which referenced that I would receive a call back. I never got a returned call. I went back to the store the next day and brought in my receipt showing the clerk how my order was incomplete. They remade the sandwich but referenced to me that they would only do this, this once as they only remake food same day or send me a coupon in mail. Here is my issue, if you aren't picking up the phone and are not returning my phone call as you stated you would, your establishment will not be getting $7 from me for free. I WILL receive my food. I do not want to rely on the USPS to give me a free coupon. If I have to drive back up to your store because of your error, you should be more welcoming and apologetic. Heck, give me a free fry to compensate my gas. Sadly, this left a strong bitter taste on my mouth.

The fast food industry can be very tough on stores depending on location. But you also gain high rep for service quality. Chick-fil-A usually pushes itself as setting a high bar for quality in food and service. So far, my opinion is dropping into the negative areas though as I am continuing to get bad service quality at this location.“

“Good food, Quick & most employees are very nice and helpful. Love the KFC Bowl. 20pcs family meal is excellent 👌, comes with a 20pcs variety, five sides, 10 biscuit 😋. KFC is the only place you can find mountain dew sweet lightning ⚡, also great with cream.“

“Amazing food every time you go ! Best chicken fingers ever !!“

“Went to this very humble restaurant via drive-thru last Friday (12/6). When placing our order at the drive-thru, the staff was generous and professional in listening to our order. Service here is very super-excellent. Staff wasted no time making our meal. Immediately, it was delivered to our car. This is, by far, the most excellent service I've ever had. Never will I stop coming here again. This is a wonderful no-nonsense staff that is incredibly loyal, and respectable to its customers, whether inside the restaurant or drive-thru. And our overall meal was fantastic and awesome, by all means. Kindness is never out of style. Not at this place.“

“This is my 2nd review for Raising Cane's at this location. The food and customer service was still great and my family really enjoy everthing they ordered. The entire. restaurant was clean well lighted. Their prices are moderate for what we ordered. The restaurant atmosphere was somewhat slow compared to other times I've been here when it was very busy“

“Love their food! Happy we finally have one close by!“

“Saw a no weapons sticker on the door today. Like criminals' care about that. Stupid thing to do.“

“Went to Sylk’s this evening on Mayfield Road. Tasha the manager challenged me that she’d have me done and satisfied in 7 minutes or less. She did it in 6. Plus she handled other orders. I am was elated. Keep it up Sam!“

“Arrr, Chick-fil-A be a legendary port o’ call for any hungry sailor! The chicken be consistently hot, juicy, and seasoned just right, with flavors ye can trust every voyage. What truly sets this galley apart be the crew—fast, polite, and always smilin’, makin’ every visit feel smooth as calm seas. The place be spotless, the service be swift, and the experience be downright pleasant from start to finish. Five parrots out of five! 🦜🦜🦜🦜🦜 — From the strangest reviewer in the seas, forever answerin’ the call of the chicken!“

“Went to Sylk’s this evening on Mayfield Road. Tasha the manager challenged me that she’d have me done and satisfied in 7 minutes or less. She did it in 6. Plus she handled other orders. I am was elated. Keep it up Sam!“