Dunkin'

$ • Coffee Shops, Ice Cream, Donuts

Hours today·

About Dunkin' Donuts

Dunkin' in Columbus may be a bit tricky to reach, but it's worth it for the delicious butternut and toasted coconut donuts. The drive-through is convenient for a quick stop. The staff at this location goes above and beyond to provide excellent service, even offering free items for small mistakes. Despite being short-staffed, the lone worker managed the drive-thru, kitchen, and counter with grace and efficiency. This Dunkin' has consistently provided great experiences, making it a reliable choice for a tasty treat or a cup of coffee on the go.

The ladies who work here, especially during the morning hours, are always friendly and happy, which is not common at other places. The speed of service is fast, and they always make the customer smile, whether it's an iced latte or a fresh coffee and sandwich. The new manager is also super nice and friendly, always smiling at the drive-thru window.

However, the location can be understaffed, with only one person working the register and making the food. On one occasion, a customer's drink was made incorrectly, and the staff member argued with the customer instead of resolving the issue. Additionally, the prices have been increasing while the quality has been decreasing, leading the customer to recommend driving to the Westerville location, which they described as amazing.

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Dunkin' Donuts Reviews

2.7
167 ratings
5
27%
4
10%
3
5%
2
12%
1
46%
Food
3.1
Atmosphere
3.0
Service
2.7

Share your opinion about Dunkin'

My drink was so good and my food polite workers there names was Gideon and John they were really nice and such a clean Dunkin
this is one of the best dunkin’s i have ever been too, it’s so clean and staff is great i’ve been here so many times and they have never done me wrong. come here!!! the best workers here are Gideon and John
Waited 10 minutes for my food pulling up to the window when no one was there. Literally dead and have 4-5 people working and forgetting to do it. Didn’t get my ketchup either after all. Also since when do you have to pay 3.36 for a bagel with cream cheese and get almost no cream cheese on the bagel. Are they getting paid to actively work against the customer? It was burnt too and still somehow cold. Probably because it took so long

Read All Reviews(167)

Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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