Steak 'n Shake
$ • Burgers, Fast Food
Hours:
914 Zane St, Zanesville
(740) 588-9015
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
Share your opinion about Steak 'n Shake
I had to order my own food, then pick it up and carry it to my table. And the ordering kiosk still asked me if I wanted to tip! If this is now your business model, no thanks.
Service is a thing of the past.
I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
People in Zanesville Also Viewed
Steak 'n Shake offers good food, especially their milkshakes, but experiences can vary. Customers can order through kiosks and pick up their food, which some find inconvenient and lacking in personal interaction with staff. Others appreciate the efficiency and modern technology. The restaurant's cleanliness and service are decent, though some note that not all booths are regularly cleaned. The menu includes items like burgers, fries, and milkshakes, with dietary restrictions such as no dairy or cheese accommodated. Many customers enjoy their meals, praising the taste and correct order, while others find the ordering process a bit off-putting due to limited staff interaction. Overall, it’s a solid fast food option, but those who prefer traditional service might find it less satisfying.