McDonald's

Name: McDonald's
Address: 1001 W Broadway St, Ardmore, Oklahoma, 73401, US
Telephone: (580) 226-5001
Price range: $
Rating: 2.5

$ • Fast Food, Coffee Shops, Burgers

Hours:
1001 W Broadway St, Ardmore
(580) 226-5001

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About McDonald's

McDonald's, a well-known fast-food chain, has received mixed reviews from its customers. While the food is often praised as consistently good, the service and overall customer experience have been a source of frustration for some.

One customer noted that the drive-thru cashier was rude, informing them that the restaurant was now accepting tips, which was handwritten on the window. Additionally, the employee at the second window, where the food is received, gave a "bad face look" when the customer asked for Picante sauce, making the customer feel unwelcome.

Another customer had a similar experience, describing the employees who bring out the curbside pickup orders as "very snubbing" and "just throwing the food bag in the window." The customer also mentioned that everything is "shoved in one bag," and when they requested a separate bag, the employee became upset and ignored the request.

However, the food itself seems to be the main reason customers continue to return to McDonald's. One customer praised the quality of the food, stating, "the food we get is always good, that's the only reason we keep coming back."

Despite the poor service, customers appear to be willing to overlook it for the convenience and familiarity of the McDonald's brand. One customer, who needed a place to meet a friend, chose McDonald's, noting that they had visited the location before without any issues. However, on this occasion, the customer was met with an unhelpful and rude employee who refused to clean a dirty table, leading the customer to leave and find a different location.

Overall, the reviews of McDonald's paint a picture of a restaurant that struggles with providing a consistently positive customer experience, despite its reputation for reliable and tasty food.