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“I came through the drive-thru to grab lunch and sit in my car to eat. Once I got to my parking spot I noticed my cup of cheddar that I paid for was missing. I was about to go back around and ask for it when I noticed the very sweet lady working the drive-thru standing outside my door with the cup of cheddar in hand. She ran it all the way out to me! So sweet! My food was also hot and delicious!“
“Ordered at DT. Pulled around to window. Johnathan H greeted me at the window with a smile on his face. He was a very polite young man. He has excellent customer service. I had ordered a classic roast beef. The lady that made it, Sandy is her name. This is the first time ever that the meat was distributed evenly on the bun.I called the store to let them know my experience. The lady that answered the phone was very polite and friendly. These three employees deserves the recognition. And a great BIG THANK YOU. I appreciate them and their hospitality. I recommend this Arbys #01331, at 2935 E. Frank Phillips Blvd, Bartlesville, Oklahoma 74003. If you want excellent service. The classic roast beef was delicious.
Willma Fortner
04/26/2026 @ 11:13 am.“