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“I went through the drive through and got something new. The foods okay, but I expect that from any panda. Not amazing not great, but the guy in the drive through Luis was kind, and authentic. Idk what it was but genuinely the guy was so kind and efficient he made my day haha“
“It has been awhile since I have eaten at Panda Express . I wanted my grandson to try something different and he wanted cabbage so I chose there.
He chose the Cantonese BBQ brisket and I chose the super greens as a side. The server was very nice and polite. The food was hot and my grandson enjoyed the brisket and the broccoli. The cabbage was ok as he said it was a little hard. 😊. But overall I would return.“
“I stopped by Panda Express today and had one of the best customer service experiences I’ve had in a long time. The two team members working a younger man and a younger woman were absolutely awesome. They were super friendly, talkative, and made us feel genuinely welcomed from the moment we walked in.
They even let us sample the new spicy dish, which was really good, and you could tell they were excited about what they were serving. Their energy, attitude, and hospitality made the whole visit feel personal and inviting.
Huge shoutout to both of them they definitely went above and beyond. Panda Express needs more employees like these two!“
“Azai makes this place worth coming too! She said she wanted to make sure our food was hot and fresh and went out of her way to make sure we were taken care of! This is rare in today's fast food industry and she was so kind and genuine. This is the Panada Express to go to, because people like Azai are amazing and make it that way!“
Chinese • $
“I visited Panda Express at Penn Square Mall recently and was pleasantly surprised by the service despite the busy food court. The line moved quickly, I waited less than 5 minutes total.
Andrea was incredibly fast and efficient getting my order ready, and Isley handled the register with great customer care, making sure everyone was taken care of. You could tell they were working hard to keep things running smoothly.
The string bean chicken I ordered was delicious and fresh, but I did notice the orange chicken looked a bit overdone/old, and they were running low on a few other items. That said, between Andrea and Isley, they really did an excellent job managing the rush. They both deserve some recognition!“
Chinese • $
“I shorted the cashier on accident a dollar and he didn’t even say anything. I slipped a dollar next to the register. Staff and service was the best I have had in years. Thank You and God bless everyone who works for this company. Thank you for the kind service.“
Chinese • $
“Ai drive thru order...Rosa Elena S was our server thru drive thru was nice and intentional good service with smile and Thank you,also check our bag to make sure we're not missing any sauces/utensils/napkins. Wow neato. Food was fresh and hot. Don't forget to download the app for extra deals & specials and play the game for Wok Wednesday. Might change the ink on receipts machine drive thru...cannot scan properly or read numbers“
“This location has improved significantly over the past year. Management actually does something about people loitering and harassing customers, orders have been correct, and the food is back to what I expect from Panda. Great work from everyone there, really turned things around for the better.
App orders are based on lobby hours, not drive thru hours, so keep that in mind.“