Whataburger

Name: Whataburger
Address: 813 E Prospect Ave, Ponca City, Oklahoma, 74601, US
Telephone: (580) 304-7007
Price range: $
Rating: 3.9

$ • Fast Food

Hours:
813 E Prospect Ave, Ponca City
(580) 304-7007

About Whataburger

Whataburger is a fast-food restaurant known for its burgers and fries, which are generally considered delicious and hot. Many customers appreciate the quality of the food, especially noting that the burger was outstanding and the fries are fresh and blazing-hot. However, the experience at this location is often marred by service issues. Several reviews mention rude and untrained employees who display dismissive attitudes, such as telling customers to get their own drinks or failing to remake orders properly, which undermines Whataburger’s reputation for hospitality. The inside of the restaurant is kept clean and neat, providing a good first impression, but the service quality varies widely. Some customers found the wait times in the drive-thru to be a bit long, and at times the entrance was blocked, causing confusion. Prices are considered somewhat high by some. There is also concern about employee training, especially for those working the registers inside, with suggestions that management needs to improve staff training to ensure better service. While the food remains a strong point, inconsistent service and management issues have impacted the overall experience at this location. Overall, Whataburger offers solid fast-food options, but improvements in customer service are needed to match its reputation.