Tim Hortons

Name: Tim Hortons
Address: 161 Bridge St W, Belleville, Ontario, K8P 1K2, Canada
Telephone: (613) 962-3478
Price range: $
Rating: 3.8

$ • Coffee Shops, Bakery

Hours:
161 Bridge St W, Belleville
(613) 962-3478

Menu Order Online

About Tim Hortons

Tim Hortons has a location known for its exceptional customer service, particularly highlighted by the efforts of employee Riley, who is always lovely and pleasant to deal with. The morning crew is recognized for their welcoming demeanor, greeting customers with smiles and efficient service, even during busy hours. Avni is polite, welcoming, and quick with service, handling everything with a calm attitude and positive energy that enhances the coffee run experience. The staff, including Kahal, Kanchan, Swetang, and others, are friendly and personable, often recognizing customers by name and acknowledging them with waves or smiles, which adds to the overall atmosphere. Many customers appreciate the speed of service, especially when the drive-thru line is long, with staff often remembering preferences, like a sleeve on tea, before customers even order. Despite some recent complaints about coffee quality, with issues like missing sugar or un-stirred drinks, staff members like Aman remain cheerful, helpful, and possess good customer skills. Nightly visits for dark roast coffee between 2 and 3 a.m. have been described as excellent experiences, with consistently fresh and delicious coffee. Employee Bikash stands out for his friendliness and efficiency, making late-night coffee runs enjoyable. Overall, this Tim Hortons boasts a strong customer service team dedicated to making each visit enjoyable, and many express gratitude for the hardworking staff, including Mehak.