Tim Hortons
$ • Coffee Shops, BakeryAbout Tim Hortons
Customers' Favorites
Coffee and Bagel with Butter
Burnt Bagel
Tim Hortons Reviews
123 ratings
Share your opinion about Tim Hortons
Very good customer service and food
My only daily stop is this location. All the staff is excellent and pleasant, Amanjot always knows my order and it's ready for me. Everyone is great. Thank you.
Speed of service is very fast.. always get coffee on time and fresh.. shot out to Aman and sehaj.. Great experience
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 6AM - 10PM |
Tim Hortons offers a range of customer experiences, with some staff rushing through drive-through orders and neglecting quality, which can lead to issues like clumpy butter on bagels. However, some locations have friendly staff who prioritize customer satisfaction, as seen in one place that corrected a mistake by providing a fresh coffee exactly to the customer's choice. Regular customers might face inconsistencies, such as underfilled drinks or burnt bagels, especially when busy or rushed. For example, one customer received a burnt everything bagel and cold coffee after a quick drive-thru stop, leading to disappointment. On the positive side, staff are appreciated for being friendly, respectful, and professional, always making customers feel welcome and going above and beyond. Many customers say the staff is excellent and pleasant, with orders ready on time for regulars. Employees who work hard and provide excellent customer service make customers happy. Some locations also have features like a cover over the speakers, although improvements like a cover over the pick-up window in bad weather are suggested. Overall, while some employees strive to provide good service, inconsistency in food quality and speed can affect the experience. Proper training and regular quality checks could help ensure a more reliable and satisfying visit for all customers.