Customers` Favorites
Customers` Favorites
“My recent dinner at Spencers was a perfect example of how truly exceptional hospitality can turn a small issue into a memorable highlight. My wife had ordered KOBE beef burger. When the plate arrived, the presentation was lovely, but upon her biting into the patty, it was undeniably rare and undercooked. Although we both like medium burgers for their juiciness, my wife is pregnant and cannot enjoy due to medical reasons. Now, let's be honest: in the rush of a busy dinner service, kitchen errors do happen. That is simply a fact of the industry. What differentiates a mediocre restaurant from a truly outstanding one is the recovery, and the team at Spencers executed a flawless, five-star recovery. We also noticed that a manager touched every table to ensure everything was OK. Manager Daniel approached our table, offered a genuine, warm apology and whisked the plate away, promising to take it off our bill (this was not requested or needed) The recovery that followed went far beyond the simple expectation of a corrected meal. The manager immediately informed us that the entire cost of the burger would be removed from our bill and even surprised us by preparing and dropping off a new one for us to take home. (Agin not requested or needed) We left the restaurant feeling profoundly special and deeply valued. The entire staff, from the kitchen to the floor, treated the mistake not as an annoyance, but as an opportunity to truly shine and earn our loyalty. They didn't just fix an order; they actively sought to spoil us and ensure we had a fantastic evening. This level of dedication makes Spencers a place we will happily return to again and again.“
Customers` Favorites
“Food was home made and really delicious. prices were excellent. Staff was very accommodating as we were 9, including 3 small children. I would highly recommend this hidden treasure. VERY GOOD AND FRESH FOOD.“
Customers` Favorites
“I’ve lived in the area for 16 years and always knew it was there. BIG mistake, it was amazing!!
Great food, great atmosphere and so cozy and the staff where like family. The entertainment wasn’t at all loud or annoying, its felt like a bunch of people just having fun and not at all awkward. So much fun. We will DEFINITELY be back soon 👍🏼🥰“
Customers` Favorites
“I enjoy those almond croissants 🥐 so much because it’s my favorite and I’m having it for my snack tomorrow at 4:00pm so Good Job French Lunch keep it up with all the hard work on the food“
“Really delicious food
My daughter loved the Mac and cheese with bacon
And the chicken pad thai was delicious
We also had the coconut snow ball desert was was also delicious and a great way to end the meal.
The chef spoke with us to ask how the meal was and she said everything is homemade and only cooked when ordered and you could definitely tell because it was all excellent home cooked food that you can tell was made with passion and love.“
Customers` Favorites
“I’ve been wanting to try Bernie’s for sometime now and I’m sure glad I got to today. The ambiance was a delight, the kitchen was busy with takeaway orders right when they opened and the bartender was nice. My pint of beer was nice and cold and my club sandwich was over the top awesome and left me feeling full. My girlfriend enjoyed the burger — which the beef patty looked house made- and my Caesar salad was made with fresh crunchy lettuce! We’ll definitely be back for more! Cheers!“
Customers` Favorites
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“Wow! My wife and I thoroughly enjoyed a Friday night dinner at the quaint Downtown Bistro & Grill, Burlington. Excellent, very personable service and fantastic food. I started with a Caesar Salad that was huge and garlickly delicious. My wife had baked brie which was also tasty. She also enjoyed her Beef Tenderloin but the show stopper was my main. A phenomenal, unctuous and exceptionally tender beer braised beef short rib with mashed and seasonal vegetables. Fantastic!!! Highly recommended!!!“