Tim Hortons

$ • Donuts, Coffee Shops

Hours:
5051 Harvester Rd, Burlington
(905) 681-1841

About Tim Hortons

Tim Hortons, a popular Canadian coffee and donut chain, has received mixed reviews from customers. While some appreciate the classic Tim's experience, others have expressed disappointment with the chain's service and product quality.

Customers have reported issues with the store's shelves being poorly stocked, especially in the evenings, and the availability of fresh donuts being limited. The transition to frozen donuts shipped from a central factory has been met with criticism, as customers no longer expect to find freshly baked goods.

Furthermore, the service at some locations has been described as abrasive, and the drive-through layout as awkwardly designed. The quality of the food, particularly the chicken, has also been a point of concern, with reports of it being dried out.

Despite these challenges, loyal customers continue to visit Tim Hortons, particularly for the seasonal offerings, such as the popular Bailey's coffee flavor. Overall, the reviews suggest that while Tim Hortons remains a beloved Canadian institution, the company may need to focus on improving the consistency and quality of its products and services to better meet the expectations of its customers.

Customers' Favorites

Tim Hortons Reviews

2
226 ratings
Restaurantji Rating
5
16%
4
5%
3
5%
2
10%
1
64%
Food
2.4
Atmosphere
2.2
Service
2.2

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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