Wendy's in Cambridge

“Wendy's has established a reputation and consistency so there isn't much I would say I expect something extraordinary but it doesn't need to be. Food is good, prices are competitive and staff ok as it's a fast food joint after all. Love the deals when they have them as it makes Wendy's a very appealing spot to go when it comes to value. I would select going to a Wendy's over a McDonald's or Burger King.“

“Pretty good Wendy's location. Wendy's is Wendy's, you know what you're getting - this review is based on other Wendy's experiences.

Overall the service at this location is very impressive. Quick to take orders at the cash, clean dining room and outdoor patio area. I used to work close-by, and frequented here after they opened. I once spilled a drink on the floor, and they were very quick to clean it up (I apologized and offered to clean it myself. They refused and even offered me a new drink).

Recently I revisited, and had a very unique order due to a new temporary diet restriction. I ordered on a self-serve kiosk, and they made my order perfectly, with no questions, exactly as I was hoping. Even providing a knife and fork without request! The food is great. Hot, fresh, made with care (not just thrown together like at other fast food chains). I've not had a bad meal from this location.

The only issues I've had so far at this location are the self-serve kiosks only work at the best of times. I'd argue 4/10 times coming here, neither kiosk works. But that's a technology malfunction, not staff error. Same with the Coca Cola refreshment station (with all the additional add-in flavors). You're lucky if half of the flavors are working. And while this is a small issue - if your machine is supposed to work a certain way, it should be expected to work that way more often than not. However these are super minor, and easily overlooked. Additionally, the dining room is quite small - likely due to the outdoor patio area being available. But this is an obvious problem during the Canadian winters when you can't sit outside...

But overall, this is a great location with great service, food, and a clean dining room. I recommend this location if you're in the area, and looking for a quick, hot meal!“

“Pre ordered Wendy’s salads with drinks (senior drinks) to be picked up within a fifteen minute window. On arriving the salads and drinks were already packaged and ready to go. A staff member kindly offered to assist with carrying out the order - this was very much appreciated. Individuals on the receiving end of the salads and drinks all enjoyed their various salads. The lunch time workshop meal was very reasonably priced, refreshing and delicious. Thank you Wendy’s for adding a nice touch to our workshop outing.“