Tim Hortons
$ • Coffee Shops
Hours:
897 Upper Wellington St, Hamilton
(905) 318-4354
About Tim Hortons
Customers' Favorites
Tim Hortons Reviews
I go to this tims often and it is great during the week but horrible on weekends. During the week my coffee is hot and stirred and done quickly. On the weekend however it is very different, my coffee is usually cold and not stirred. I have not had a stirred coffee on the weekend in months and it just seems they don't care.
The daytime managers should come and visit the place at night time. There's a regular group of clients between 9 and 10 p.m. who are very annoyingly loud almost shouting at each other, like they own the place and don't even care about the other diners. Some playing card games. Reminds me of Sunday market in a Damascus Souk! And most of the time they occupy more than one table. I wish all of them at least ordered a piece of Timbit. And I wish too, I understand their language....read full review
Unprofessional employees!
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Tim Hortons is a popular coffee and donut shop that offers a mixed experience. While the staff is generally friendly and tries their best, some customers have reported issues with the quality of the coffee and food, such as cold coffee, burnt taste, and old and bitter coffee. However, when the food is hot and fresh, and the coffee is served as intended, the experience can be "absolutely amazing." Customers often praise the juicy, fat, fresh bagels that are consistently served fresh regardless of the time. The location is frequently visited by regular customers who drive from downtown just for the quality of the bagels. The restaurant is usually clean, and the staff is friendly and accommodating, with an employee noted for being particularly helpful. Despite some complaints about the parking lot being filled with people not consuming Tim products and occasional issues with the store's online hours not matching actual hours, the hardworking staff strives to provide good service. The manager is sometimes seen helping at the cash register during busy times, adding to the positive atmosphere. Although recent reviews reflect a decline compared to earlier days, the team continues to work hard to meet customer expectations, even during busy times, and maintains a friendly, clean environment. The staff is praised for being patient and efficient, making transactions smooth and pleasant, whether for food or gift card purchases.