“I had a bad experience today when I visited the Starbucks on Iber rd, i usually always order from the hazeldean location, but i wasnt in that area today.. Anyways I had asked for a mocha frappuchino and it did not taste like my usual order and I was disappointed and came to my original location to exchange it and the customer service was excellent, the person was very understanding and exchanged my drink without any issues and my son wanted a cookie which we received for free. Highly suggest this location.“
“Although there's a Starbucks location just beside the Chapters across the street, this is hands down my preferred location of Starbucks in Kanata South. Prompt service, very considerate, and well-behaved baristas. 5 stars for having chosen the right people in customer service. All you expect amidst a chaotic and frazzled day is a smile and a polite sulk-free service.“
“I love this location. The staff are always friendly and the manager goes above and beyond. I had to pick up coffee for some big meetings at work and the manager went out of his way to accommodate my short notice which I really appreciated and he even helped me bring the items to my car. Thanks guys!!“
“Honestly the best Starbucks I've ever been to. Once you become a regular they will remember your order. Thank you for always getting my extra crunch right! :3 the right coffee really makes for a better day lol
The staff have always been super kind and friendly, the building is sometimes pretty busy but they handle the rush well! I have waited a little bit before for my order but that's normal :)
Sometimes they're dealing with trash so it's stinky, also a pretty normal thing though that just has to happen 😂.“
“Always a great start to the morning!
The drive-thru team is consistently friendly, quick, and upbeat- even during the busiest rush. My order is always perfect, even though I’m one of those customers with a few extra requests. They never miss a beat and always make those early mornings a little brighter.
Highly recommend this location! ☕🥐🇨🇦“
“Great location and atmosphere, and the staff are really accommodating. Just a suggestion: I always get a coffee with cream but the cream is put in cold, so the coffee goes lukewarm pretty fast. Would it be possible to get this heated up before it’s added?“