McDonald's in Kingston

“I had a wonderful experience at this location, thanks to Damian and the entire team. We’re not from Kingston, and Damian went out of their way to help us understand our Mc Rewards points and guide us with the location setting. They noticed we were a family and thoughtfully recommended table service, which really showed an extra level of customer care.

We visit McDonald’s often and usually expect average service, but this location truly stands out. The team serves with genuine passion and happiness, which makes a big difference. Everyone is friendly, and what impressed me most was how kind and patient they are with kids ordering on their own, they make them feel comfortable and valued.

This is definitely above-and-beyond service, and we’ll gladly return!“

“The manager was very friendly, and made our time there enjoyable. The dining area was the cleanest of any other Mcdonalds we have visited. Of all the Mcdonalds restaurants in Kingston, this particular one is the one I recommend everyone to go to.“

“I ordered my dinner through Doordash. Everything was packed neatly, and the food was super fresh when it arrived to my house! They only forgot a straw for my smoothie, but it’s okay, because I understand the workers must be busy with a lot of orders!“

“Super nice and helpful staff. A SE Asian woman running the cash was solid and ultra patient (I was having trouble with the app) and an older fellow who seemed to be the manager who was totally involved in helping the team push forward through a rush.

Plus: they did not even get the order wrong. No salt means no salt. They got it.“

“McDonald's still offers the convenience, speed, and consistency that have made it popular for decades. The food is familiar, service is usually quick, and locations are easy to find. However, prices have increased dramatically in recent years, and it no longer feels like the budget-friendly option it once was. While the app deals can help, a simple meal can now cost much more than many people expect. The convenience is still there, but the value is not what it used to be.“

“I went in to mcdonalds on friday and was really happy from what I saw. There was a deaf couple that came in and asked one of the young girls at the cash for a pen and paper. Another girl gave them a pen so they could write out what they wanted. Another customer helped them order. The girl that took their order was the same one who gave them the and pen and she was super kind. I was sitting down while eating and I saw the deaf gentleman go up and order a few more times. I remember that the last time was for ice cream. the same girl was taking his order and was smiling and interacting with him so kindly. I saw him sign thank you and even blow her a kiss for her kindness. I'm happy that there are young people who are still so polite and respectful to people who may be different.“

“Giving this 5 stars because of a certain employee named, Jackie W. My colleagues and I stop at McDonalds for lunch and Jackie is always greeting everyone with warm smiles, and is very kind. She has excellent customer service skills and should be recognized for that!“